2023
DOI: 10.1017/dsj.2023.3
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Community interaction in open business models: how IoT companies can handle community-generated innovation

Abstract: We investigate how four internet of things (IoT) companies perceive the large quantity of community-generated content as a significant source of innovation. We study the extent to which these companies are willing to align their internal organisation to cope with the external community dynamics and define beneficial modes of collaboration for all involved stakeholders. Four IoT companies adopting open-source hardware principles were selected as case studies. The data collection was based on 18 interviews highl… Show more

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Cited by 3 publications
(3 citation statements)
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“…Often, NGOs have a limited ability to influence decision-making and be involved in processes. Different interest groups (government, business, civil society) may have different opinions on development priorities and directions (Grant, 2022;Send et al, 2023). The lack of clear and effective legislative regulation of the interaction between the government, business, and civil society can lead to unclear or ambiguous situations.…”
Section: Resultsmentioning
confidence: 99%
“…Often, NGOs have a limited ability to influence decision-making and be involved in processes. Different interest groups (government, business, civil society) may have different opinions on development priorities and directions (Grant, 2022;Send et al, 2023). The lack of clear and effective legislative regulation of the interaction between the government, business, and civil society can lead to unclear or ambiguous situations.…”
Section: Resultsmentioning
confidence: 99%
“…Often, NGOs have a limited ability to influence decision-making and be involved in processes. Different interest groups (government, business, civil society) may have different opinions on development priorities and directions (Grant, 2022;Send et al, 2023). The lack of clear and effective legislative regulation of the interaction between the government, business, and civil society can lead to unclear or ambiguous situations.…”
Section: Civil Society Business Public Control and Expertisementioning
confidence: 99%
“…The authors stated that open innovation uses facilities provided by IoT to enhance inside-out and outside-in knowledge flows and to offer new ways to structure and manage knowledge(16,21). However,(25) stated that what matters is the locus of communication, namely digital channels, and platforms (e.g. GitHub, Twitter, …).The three main keywords found in cluster three are Artificial intelligence (AI), Blockchain, Sensors, and Social media.…”
mentioning
confidence: 99%