2020
DOI: 10.1007/s11904-020-00521-2
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Community-Led Monitoring: When Community Data Drives Implementation Strategies

Abstract: Purpose of Review Communities occupy a central position in effective health systems, notably through monitoring of health service quality and by giving recipients of care a voice. Our review identifies community-led monitoring mechanisms and best practices. Recent Findings Implementation of community-led monitoring mechanisms improved service delivery at facility-level, health system-wide infrastructure and health outcomes among reci… Show more

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Cited by 33 publications
(40 citation statements)
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“…Consistent with the limited body of evidence pointing to the importance of community-led advocacy for addressing structural barriers to HIV-related services [ 19 , 57 ], we observed meaningful gains in creating a more enabling environment for accessing HIV care in each participating country. Specifically, we identified nearly 100 changes, big and small, to which advocacy made a positive contribution.…”
Section: Discussionsupporting
confidence: 85%
See 1 more Smart Citation
“…Consistent with the limited body of evidence pointing to the importance of community-led advocacy for addressing structural barriers to HIV-related services [ 19 , 57 ], we observed meaningful gains in creating a more enabling environment for accessing HIV care in each participating country. Specifically, we identified nearly 100 changes, big and small, to which advocacy made a positive contribution.…”
Section: Discussionsupporting
confidence: 85%
“…Each of the tactics that partnering organizations deployed were associated with positive outcomes, although the types of outcomes commonly associated with each tactic differed. As others have observed [ 57 ], community monitoring tactics played a central role in fostering environments of accountability and encouraging greater awareness among people who hold positions of power on the impact of their action (or inaction) on access to HIV care for gay and bisexual men and transgender women. Variations on mystery client documentation and community sensitization tactics, often used together, prompted concrete efforts on the part of health care administrators and workers to work more closely with the community to improve access and to re-examine local institutional policies and practices.…”
Section: Discussionmentioning
confidence: 99%
“…As illustrated in examples herein and beyond, the work and impact of communities have been demonstrated through lobbying for greater access to quality antiretroviral therapy (ART) [5], delivering services outside facilities [6,7], financing community organizations [6], influencing national and regional policy [6], driving evidence‐based accountability initiatives [6,8], addressing individual and social level HIV‐related stigma [9] and promoting treatment access as a human right [10]. Communities’ advocacy for, design of and implementation of “safer sex” and harm reduction principles and approaches from the beginning of the epidemic have prevented countless new HIV infections.…”
Section: Discussionmentioning
confidence: 99%
“…Such changes can then be embedded into local systems by their inclusion in work plans, budgets and job descriptions [43]. One of the shortcomings of using legitimate persons and existing structures may be political and elite capture [44][45][46]. Implementers should therefore watch out for this and plan counter strategies for mitigation, these could include leveraging the support of pro accountability actors who may include other civil society groups with a similar interest or more powerful actors through vertical integration [44,45].…”
Section: Discussionmentioning
confidence: 99%
“…Another challenge that stems from the lack of homogeneity in communities is the influence of multiple types of power dynamics for example between frontline service providers and citizens, the educated and those with no education, men and women, those with influence and positions of authority or higher social economic status and those without [23,45].…”
Section: Discussionmentioning
confidence: 99%