Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Molina, Ezequiel; Carella, Laura Fernanda; Pacheco, Ana; Cruces, Guillermo; Gasparini, Leonardo

doi:10.1080/19439342.2017.1378243

Cited by 28 publications

(25 citation statements)

References 60 publications

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“…Although more than two-thirds of women assessed at baseline gave birth in a health facility, only 2000 (57%) of 3519 neonates were immediately breastfed, 1360 (39%) neonates received clean cord care, and 830 (24%) neonates received their birth certificate. The characteristics of women remained balanced across the four treatment groups in subsequent survey rounds (appendix pp [8][9].…”

Section: Resultsmentioning

confidence: 99%

“…Many social accountability interventions include the provision of information on local services, typically in the form of report cards, and the facilitation of community meetings that bring together local leaders, health-care providers, and citizens to identify problems and develop plans of action. [8][9][10][11] It is argued that such interventions can give citizens a voice, empowering them to hold service providers and political institutions to account. 11 This approach has particular appeal in health because patients are often poorly informed about their entitlements and the quality of services available to them.…”

Section: Introductionmentioning

confidence: 99%

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The effect of report cards on the coverage of maternal and neonatal health care: a factorial, cluster-randomised controlled trial in Uttar Pradesh, India

Fabbri

Dutt

Shukla

et al. 2019

The Lancet Global Health

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Background Report cards are a prominent strategy to increase the ability of citizens to express their view, improve public accountability, and foster community participation in the provision of health services in low-income and middle-income countries. In India, social accountability interventions that incorporate report cards and community meetings have been implemented at scale, attracting considerable policy attention, but there is little evidence on their effectiveness in improving health. We aimed to evaluate the effect of report cards, which contain information on village-level indicators of maternal and neonatal health care, and participatory meetings targeted at health providers and community members (including local leaders) on the coverage of maternal and neonatal health care in Uttar Pradesh, India. Methods We conducted a repeated cross-sectional, 2 × 2 factorial, cluster-randomised controlled trial, in which each cluster was a village (rural) or ward (urban). The clusters were randomly assigned to one of four groups: the provider group, in which we shared report cards and held participatory meetings with providers of maternal and neonatal health services; the community group, in which we shared report cards and held participatory meetings with community members (including local leaders); the providers and community group, in which report cards were targeted at both health providers and the community; and the control group, in which report cards were not shared with anyone. We generated these report cards by collating data from household surveys and shared the report cards with the recipients (as determined by their assigned groups) in participatory meetings. The primary outcome was the proportion of women who had at least four antenatal care visits (ie, attended a clinic or were visited at home by a health-care worker) during their last pregnancy. We measured outcomes with cross-sectional household surveys that were taken at baseline, at a first follow-up (after 8 months of the intervention), and at a second follow-up (21 months after the start of the intervention). Analyses were by intention to treat. This trial is registered with ISRCTN, number ISRCTN11070792. Findings We surveyed eligible women for the baseline survey between Jan 13, and Feb 5, 2015. We then randomly assigned 44 clusters to the provider group, 45 clusters to the community group, 45 clusters to the provider and community group, and 44 clusters to the control group. Report cards of collated survey data were provided to recipient groups, as per their random allocation, in October, 2015, and in September, 2016. We ran the first follow-up survey between May 16 and June 10, 2016. We ran the second follow-up survey between June 18 and July 18, 2017. We measured the primary outcome in 3133 women (795 in the provider group, 781 in the community group, 798 in the provider and community group, and 759 in the control group) who gave birth during implementation of the intervention, between Feb 1, 2016, and July 18, 2017 (the end of the second f...

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The effect of report cards on the coverage of maternal and neonatal health care: a factorial, cluster-randomised controlled trial in Uttar Pradesh, India

Fabbri

Dutt

Shukla

et al. 2019

The Lancet Global Health

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show abstract

“…Given the growing interest on values like patient-centered care and the confluence of the latter with long-standing interest in community participation and citizen engagement, there has been an increase in the availability of evidence surrounding the policy relevance of social accountability interventions as a system of external control that can drive performance improvements in primary care delivery systems 43 48 . There has also been a long-standing focus of government-driven performance reforms focused on inducing accountability among healthcare providers using internal accountability interventions such as audit and feedback, supervision, and others.…”

Section: Intervention and Outcomes Of Interestmentioning

confidence: 99%

“…The interventions included in this EGM are: 1) Audit and feedback , defined as a summary of primary care provider or facility performance over a specified period of time, given in a written, electronic, or verbal format; such intervention s can occur at individual provider as well as at organizational, facility level 73 78 ; 2) Public release of performance data , defined as arrangements to inform the public about the performance of primary care providers or facilities in written or electronic formats; and, 3) Social accountability interventions , defined as an accountability arrangement in which community members and/or civil society organizations are involved in the monitoring of performance of primary care providers or facilities 48 .…”

Section: Intervention and Outcomes Of Interestmentioning

confidence: 99%

Evidence gap map of performance measurement and management in primary care delivery systems in low- and middle-income countries – Study protocol

et al. 2018

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Background . For the last two decades there has been growing interest in governmental and global health stakeholders about the role that performance measurement and management systems can play for the production of high-quality and safely delivered primary care services. Despite recognition and interest, the gaps in evidence in this field of research and practice in low- and middle-income countries remain poorly characterized. This study will develop an evidence gap map in the area of performance management in primary care delivery systems in low- and middle-income countries. Methods. The evidence gap map will follow the methodology developed by 3Ie, the International Initiative for Impact Evaluation, to systematically map evidence and research gaps. The process starts with the development of the scope by creating an evidence-informed framework that helps identify the interventions and outcomes of relevance as well as help define inclusion and exclusion criteria. A search strategy is then developed to guide the systematic search of the literature, covering the following databases: Medline (Ovid), Embase (Ovid), CAB Global Health (Ovid), CINAHL (Ebsco), Cochrane Library, Scopus (Elsevier), and Econlit (Ovid). Sources of grey literature are also searched. Studies that meet the inclusion criteria are systematically coded, extracting data on intervention, outcome, measures, context, geography, equity, and study design. Systematic reviews are also critically appraised using an existing standard checklist. Impact evaluations are not appraised but will be coded according to study design. The process of map-building ends with the creation of an evidence gap map graphic that displays the available evidence according to the intervention and outcome framework of interest. Discussion . Applications arising from the evidence map will be discussed in a separate paper that will summarize findings and make recommendations for the development of a prioritized research agenda.

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“…There is a large literature about the use of monitoring mechanisms by the government and citizens. See Molina et al (2017) for a review.…”

Section: Treatmentmentioning

confidence: 99%

Motivating Bureaucrats With Non-Monetary Incentives When State Capacity Is Weak: Evidence From Large-Scale Field Experiments in Peru

2018

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Community monitoring interventions to curb corruption and increase access and quality in service delivery: a systematic review

Cited by 28 publications

References 60 publications

The effect of report cards on the coverage of maternal and neonatal health care: a factorial, cluster-randomised controlled trial in Uttar Pradesh, India

The effect of report cards on the coverage of maternal and neonatal health care: a factorial, cluster-randomised controlled trial in Uttar Pradesh, India

Evidence gap map of performance measurement and management in primary care delivery systems in low- and middle-income countries – Study protocol

Motivating Bureaucrats With Non-Monetary Incentives When State Capacity Is Weak: Evidence From Large-Scale Field Experiments in Peru

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