“…Moreover, with regard to health information behaviour, numerous studies have shown that insufficient health literacy is one of the main barriers to the use of these services in public libraries (Alpi and Bibel, 2004;Bibel, 2008;Burnham and Peterson, 2005;Gillaspy, 2005;Orban, 2005), as well as staff members' lack of previous computer or Internet expertise, and funding issues (Whitney et al, 2013). At the same time, Ports et al (2015) have claimed that users' lack of knowledge about libraries and interest in using resources was also a barrier to obtaining health information. Some studies have proposed ideas for public libraries in designing health information programmes and performing health information awareness activities in their communities.…”