Comparing data quality and cost from three modes of on-board transit surveys

Agrawal, Asha Weinsten; Granger-Bevan, Stephen; Newmark, Gregory L.; Nixon, Hilary

doi:10.1016/j.tranpol.2016.06.010

Cited by 8 publications

(3 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The analysis of item nonresponse by mode using ANOVA reveals significant differences because the telephone mode had the highest number of answered questions (3.93 unanswered questions), exactly the opposite of the CAPI, which had the highest nonresponse (5.98 unanswered questions), in line with the findings from other contexts (among others, Agrawal et al 2017). The answered questions in the web-based survey were between these two (5.1 unanswered questions).…”

Section: Resultssupporting

confidence: 74%

“…Other experts have disregarded monetary comparisons and focused on the amount of time spent instead. They have stressed that paper surveys take longer to prepare than electronic surveys (Agrawal et al 2017; Atkeson et al 2011), and the difference between modes decreases with the use of fewer face-to-face surveys (Lynn 2013).…”

Section: Contextualizing the Object Of Study: Cost And Response Qualitymentioning

confidence: 99%

See 1 more Smart Citation

Concurrent Mixed Modes: Response Quality, Speed, and Cost

Igúzquiza

2022

Field Methods

View full text Add to dashboard Cite

This article presents the results of a general population study that used three different modes of data collection administered sequentially. The study began with a letter that contained the link to an online survey. Those who did not respond were interviewed by phone or face-to-face. The article focuses on the cost of the study related to response quality, and hypothesizes that the sequential use of various modes, first using the most economical ones, yields significant cost savings that do not affect the quality of the information obtained. The results indicate that the online survey was nine times cheaper than interviewer-administered modes of data collection. The face-to-face survey was the one with the highest rate of item nonresponse, whereas the telephone survey had the lowest item nonresponse rate.

show abstract

Section: Resultssupporting

confidence: 74%

Section: Contextualizing the Object Of Study: Cost And Response Qualitymentioning

confidence: 99%

Concurrent Mixed Modes: Response Quality, Speed, and Cost

Igúzquiza

2022

Field Methods

View full text Add to dashboard Cite

show abstract

“…For example, Cummins et al (2013) compared responses to paper customer satisfaction surveys distributed on board and surveys e-mailed to a list of agency passengers. More recently, Agrawal et al (2015) investigated the relative data quality of three different bus passenger survey methods distributed or administered on the transit vehicle: self-completed paper surveys, self-completed online surveys (with URLs or QR codes provided), and interviewer-assisted tablet-based surveys. Apart from this U.S. experience, the European experience described in this paper helps to fill the gap in terms of QR codes, and the only way to validate our QR code survey was using the results of a conventional face-to-face CSS in the same bus corridor.…”

Section: Figurementioning

confidence: 99%

Untitled

2015

JPT

View full text Add to dashboard Cite

Decades of research have contributed to the development of standards and models to guide pedestrian-friendly transit station designs, although it is not at all clear from the literature how these tools are collectively used in practice. To address this, we interviewed 15 experts in transit station design. Based on the themes identified in these interviews, we conducted an online census of all 16 transit agencies in North America with rapid rail transit systems with below-grade stations. We found that although standards and codes are most likely to guide design decisions, the three types of tools (published standards, deterministic models, and microsimulation models) are as likely to complement as substitute for one another. We recommend that such analytical models of passenger flow should consider explicitly how practitioners employ them in practice to better link future refinements to the more "pedestrian" world of engineering and design practice.

show abstract

Is CAWI-Based Transit Passengers’ Satisfaction Survey Feasible in India?—Insights During COVID-19

Verma

Rastogi

2023

Lecture Notes in Civil Engineering

View full text Add to dashboard Cite

Comparing data quality and cost from three modes of on-board transit surveys

Cited by 8 publications

References 6 publications

Concurrent Mixed Modes: Response Quality, Speed, and Cost

Concurrent Mixed Modes: Response Quality, Speed, and Cost

Untitled

Is CAWI-Based Transit Passengers’ Satisfaction Survey Feasible in India?—Insights During COVID-19

Contact Info

Product

Resources

About