ObjectivesMeasuring patient satisfaction is an important aspect of making services attractive to patients and improving service delivery, and outpatient based clinics are increasingly assessing service quality using patient based outcome measures. No systematic review of patient satisfaction in sexually transmitted infection clinics has previously been performed.The objectives of the review were:• To establish how patient satisfaction with sexual health services has been defined and measured• To identify whether a 'gold standard' method exists• To identify the themes regarded by patients as priorities for delivering a quality service within a sexually transmitted infection clinic setting
MethodsA search of eight electronic journal databases and unpublished data sources was used to identify studies measuring patient satisfaction in a sexually transmitted infection clinic setting. Following initial review of each abstract, data from eligible studies were extracted by two independent reviewers and content analysis used to identify common themes.