Comparison of factors affecting Turkish citizens’ search for online health information before and during the COVID-19 pandemic

Abstract

Background Health information consumers can acquire knowledge regarding health problems, combat health problems, make health-related decisions, and change their behaviour by conducting health information searches. This study aims to identify the sociodemographic and economic factors affecting individuals’ search for health information on the internet before and during COVID-19. Methods In this study, micro data sets of the Household Information Technologies (IT) Usage Survey conducted by the Turkish Statistical Institute in 2018 and 2021 were used. The binary logistic regression analysis was also used in the study. Results It was determined that age, gender, education level, occupation, social media use, searching for information about goods and services, internet banking use, e-government use, having a desktop computer, having a tablet computer, and region variables were associated with the status of searching for health information on the internet during the COVID-19 period. Conclusion The main reasons for the increase in health information searches during the COVID-19 epidemic can be attributed to several key factors, such as society’s need for information and meeting its need for information, access to up-to-date health data and increased trust in official sources. The study’s findings serve as a valuable resource for health service providers and information sources attempting to identify the health information-seeking behaviour of the public and to meet their needs in this context.