The Roche COBAS AMPLICOR human immunodeficiency virus type 1 (HIV-1) Monitor (version 1.5) standard and ultrasensitive viral load assays often gave discordant results, with viral loads from the standard assay exceeding those from the ultrasensitive assay by more than 0.5 log 10 for approximately 20% of specimens received. We began studies to determine the extent, magnitude, and reproducibility of the discordance between the assays and to discover and eliminate the cause of this discordance. Until then, we revised our standard operating procedure to include both standard and ultrasensitive testing on all specimens submitted for viral load determinations. Discordant results usually recurred on retesting. They were most prevalent for specimens with ultrasensitive viral loads of <1,000 and rare for specimens with viral loads of >10,000. Often, standard assay results exceeded those of the ultrasensitive assay by 50-to 100-fold. At higher viral loads, the difference between the standard and ultrasensitive assays persisted, but the percent difference was smaller and rarely caused discordance. The proportion of discordant results was significantly higher in specimens from pediatric patients than in specimens from adults. The ultrasensitive viral load determinations generally agreed with the results of the B-DNA (Bayer) viral load assays. If the plasma was transferred from the centrifuged plasma preparation tubes before freezing, standard and ultrasensitive results were concordant with each other and with values determined on plasma from lavender-topped EDTA tubes.Human immunodeficiency virus (HIV) viral load determinations represent the standard of care in the initial assessment of HIV-infected persons and in the subsequent management of the disease (4,11,13). Spurious high viral loads may cause patients to be started unnecessarily on antiretroviral therapy. For the patient on therapy, such elevated results could prompt unnecessary repeat testing, HIV genotyping, or medication changes. Pregnant women could receive unnecessary caesarean sections. Providers may wrongly conclude that there is nonadherence to a prescribed antiretroviral regimen. Erroneous conclusions may be drawn if the patient is participating in a clinical trial. Thus, accuracy and reproducibility of the viral load results are important considerations. The Roche standard and ultrasensitive assays, available in manual and automated (COBAS) versions, are the most common tests for viral load quantification, and the Bayer Versant human immunodeficiency virus type 1 (HIV-1) RNA 3.0 (B-DNA) assay (Tarrytown, New York) is also widely used. The standard and ultrasensitive assays have been reported to correlate well both within versions and between versions 1.0 and 1.5 (2, 3, 5, 6), although at very low viral loads version 1.5 is the more sensitive (2, 9).Our laboratory offered both (COBAS) standard and ultrasensitive assays (version 1.5) and performed the ordered test. When standard and ultrasensitive assays were performed with the same patient sample, the ultras...