Comparison of U.S. and Japanese Consumers’ Perceptions of Remanufactured Auto Parts

Matsumoto, Mitsutaka; Chinen, Kenichiro; Endo, Hideki

doi:10.1111/jiec.12478

Cited by 55 publications

(57 citation statements)

References 75 publications

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“…Ambiguity tolerance is a prominent personality trait in the context of buying remanufactured products as many individuals are unfamiliar with remanufactured products. There has been empirical evidence directly or indirectly confirming the positive correlation of ambiguity tolerance with consumer attitude and behavioral intention (Johnson, Tian, & Lee, ; Matsumoto, Chinen, & Endo, ; Yoon & Choo, ). Jena and Sarmah () found that ambiguity tolerance is directly related to both consumer perceptions and the intention to pay a premium for returning the used products.…”

Section: Theoretical Framework and Hypothesismentioning

confidence: 99%

Consumer familiarity, ambiguity tolerance, and purchase behavior toward remanufactured products: The implications for remanufacturers

et al. 2018

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Remanufacturing plays an important role in reducing energy consumption and material usage. The present research attempted to understand consumers' perceptions of remanufactured products in China and their resulting purchase behavior. The study uses the theory of planned behavior as its theoretical framework but extends it by incorporating two additional variables (consumer familiarity and ambiguity tolerance). Data was collected using a self‐administered questionnaire survey and analyzed with structural equation modeling. According to the survey findings, consumer familiarity positively affects consumer attitude but negatively affects consumer intention to purchase remanufactured products. Ambiguity tolerance positively affects attitude and purchase intention. Meanwhile, consumer attitude and perceived behavioral control are both positively and significantly related to purchase intention. However, the subjective norm has no significant effect on purchase intention. This study also demonstrated the positive effect of purchase intention on actual purchase behavior. Based on the research findings, practical guidelines are given for remanufacturers to motivate consumers to purchase remanufactured products.

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Section: Theoretical Framework and Hypothesismentioning

confidence: 99%

Consumer familiarity, ambiguity tolerance, and purchase behavior toward remanufactured products: The implications for remanufacturers

et al. 2018

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“…Besides the factors fostering or hindering the consumption of specific solutions, some authors have explored perceptions of different forms of circular solutions such as Armstrong et al [124,125], who investigated what aspects influenced the positive or negative perceptions of hypothetical scenarios. Matsumoto [123] compared the perceptions of remanufactured products between United States (U.S.) and Japanese consumers regarding factors such as knowledge, price, and risks, among others. Other authors focussed on types of consumer and their acceptance of circular solutions.…”

Section: Other Psychological Factorsmentioning

confidence: 99%

Consumption in the Circular Economy: A Literature Review

2018

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A circular economy (CE) aims at decoupling value creation from waste generation and resource use by radically transforming production and consumption systems. Recent reviews on the topic of the circular economy have indicated that cultural barriers are a significant factor hindering the diffusion of so-called 'circular' business models, particularly the lack of consumer-or user-acceptance. However, none of them has provided an overview of the existing literature addressing such issues that can help academics and practitioners better understand consumption considerations when addressing the circular economy. Motivated by these observations, this paper presents the results of a literature review that summarises and discusses insights from 111 articles in terms of the problem area, theoretical approaches, methods, and tools that have been used to collect and analyse data, the main issues, and identified research gaps. The results show that most of the existing scientific work on the circular economy and circular solutions addressing consumption has focussed on identifying factors that drive or hinder the consumption of circular solutions. A smaller but expanding set of articles has focussed on offering insights into the nature, meaning, and dynamics of consumption in the context of the circular economy. According to this set of articles, consumption in the circular economy is anonymous, connected, political, uncertain, and based on multiple values, not only utility. A smaller set of papers has explored the integration of user and consumer perspectives into design processes. Although these contributions are relevant, opportunities for further research are still open, particularly regarding socio-material and cultural aspects of consumption in the context of the circular economy, and the role of digitalisation. In addition, more work could be done regarding strategies to foster not only acceptance but also the adoption and diffusion of the circular economy. Based on the findings of this literature review, some ideas for a research agenda on the issue of consumption in the circular economy are outlined.

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“…This contribution follows closely the extensive investigation of consumers' perceptions of remanufactured auto parts by Matsumoto et al [29,30], and applies their established methodology in an effort to uncover relevant findings in a European context. Previous studies by Matsumoto et al [28][29][30] have focused in US and Asian markets, but the European perspective is still missing from similar literature regarding remanufactured auto parts.…”

Section: Introductionmentioning

confidence: 99%

“…Previous studies on remanufactured automotive parts have focused on the operational challenges and drivers of OEMs [42] and small-and medium-sized independent remanufacturers [35]. Very few studies have focused on consumer perceptions of remanufactured parts, mostly in the US and Asian markets [28][29][30], while a European perspective is still missing from literature regarding this topic.…”

Section: Introductionmentioning

confidence: 99%

Consumer Perception of Remanufactured Automotive Parts and Policy Implications for Transitioning to a Circular Economy in Sweden

Milios¹,

Matsumoto²

2019

Sustainability

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Promoting longer lifetimes and efficient re-use of products has a significant potential to save resources and reduce adverse environmental impacts, especially for products that have large resource footprints related to extraction and production processes, as for instance automobiles. Remanufacturing is a product life extension strategy promoting the effective and efficient re-use of products by replacing worn-out components with used or end-of-life parts restored to “like-new” condition and functionality. For developing remanufacturing processes, it is important to take into account the consumers’ perception of remanufactured products, together with factors such as technology and operations management. Previous research has concluded that the perception of a product or service constitutes a critical factor in consumers’ decision-making. However, there is a lack of studies exploring consumers’ perceptions of remanufactured parts, especially in Europe. This contribution analyses the results of an on-line survey (n = 203) of Swedish consumers, concerning their familiarity with remanufactured auto parts and their perceptions on associated benefits and risks. The survey revealed that Swedish car owners have limited knowledge about remanufactured parts. On the other hand, they do recognise the benefits of using such parts, without showing a significant risk aversion in their purchase decision. The survey also explored consumers’ opinion on potential measures to bridge the identified gap in knowledge, revealing that although they would trust a quality certification scheme for remanufactured auto parts—preferably set up by an industry association—that would not be the most critical factor in their purchase decision. Concluding, the article points out the potential of policy interventions to raise consumers’ perception of remanufactured parts to create a market pull for expanding their uptake, and thus increasing the overall resource efficiency in the automotive sector.

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Comparison of U.S. and Japanese Consumers’ Perceptions of Remanufactured Auto Parts

Cited by 55 publications

References 75 publications

Consumer familiarity, ambiguity tolerance, and purchase behavior toward remanufactured products: The implications for remanufacturers

Consumer familiarity, ambiguity tolerance, and purchase behavior toward remanufactured products: The implications for remanufacturers

Consumption in the Circular Economy: A Literature Review

Consumer Perception of Remanufactured Automotive Parts and Policy Implications for Transitioning to a Circular Economy in Sweden

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