Comparison of Web-Based Shopping Systems in the UK and Korea

Kim, Changsu; Galliers, Robert D.; Yang, Kyung Hoon

doi:10.1080/1097198x.2005.10856408

Cited by 2 publications

(2 citation statements)

References 16 publications

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“…One is direct sales, in which the WBSS is directly responsible for the guarantee of quality and delivery of products or services (Ranchhod & Gurau, 1999). In the other type, indirect sales, the WBSS relays business transactions between the manufacturer, merchant, distributor, and consumer (Kim et al, 2005). Many dot-com companies such as Amazon.…”

Section: Conceptual Analysismentioning

confidence: 99%

“…still not easy, which makes it necessary to create new ways of doing business (Gulati & Garino, 2000;Holzwarth, Janiszewski, & Neumann, 2006;Paper, Pedersen, & Mulbery, 2003). Even though many dot-com companies have disappeared and competition is getting severe, the diffusion of Web-based shopping businesses is continuous, increasing in both the number of customers and the volume of business (Kim, Galliers, & Yang, 2005).…”

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confidence: 99%

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Evolution of Web-Based Shopping Systems

Kim

Galliers

Yang

et al. 2007

Journal of Electronic Commerce in Organizations

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This article offers a theoretical analysis of evolutionary processes in WBSS strategies. For that purpose, we propose a research model that shows strategy patterns. Based upon the model, we identified several types of strategies. In our research model, WBSS are classified into four types: (1) general-direct-sales (GDS); (2) general-intermediary-sales (GIS); (3) specialized-direct-sales (SDS); and (4) specialized-intermediary-sales (SIS). On the basis of these four categories of WBSS, we analyze the characteristics of WBSS and suggest five evolution strategies for WBSS, which have implications for both theory and practice. Amazon.com's strategic movements, such as product line expansion through alliance and acquisition, provide an exemplary case of the evolution of WBSS strategy. We expect that this research will serve as a guide for Internet businesses and as a catalyst for new research agendas relevant to Web-based shopping and electronic commerce.

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Section: Conceptual Analysismentioning

confidence: 99%

mentioning

confidence: 99%

Evolution of Web-Based Shopping Systems

Kim

Galliers

Yang

et al. 2007

Journal of Electronic Commerce in Organizations

Self Cite

View full text Add to dashboard Cite

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Evolving a Strategy for Web-Based Shopping Systems

Kim

Galliers

Yang

et al. 2009

Consumer Behavior, Organizational Development, and Electronic Commerce

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The world is witnessing a continuous expansion of electronic commerce into the global digital economy. As an enabler of new businesses, Web-based shopping systems (WBSS) are at the heart of the major issues surrounding electronic commerce growth. Their wide use has profoundly altered the ways in which businesses and customers, and businesses and businesses interact on the basis of digital transactions. Despite the importance of WBSS, the theoretical study of their strategies has been sparse. This article offers a theoretical analysis of evolutionary processes in WBSS strategies. For that purpose, we propose a classification model of WBSS. Based upon the model, WBSS are classified into four types: (1) general-direct-sales (GDS); (2) general-intermediary-sales (GIS); (3) specialized-direct-sales (SDS); and (4) specialized-intermediary-sales (SIS). On the basis of these four categories of WBSS, we analyze the characteristics of WBSS and suggest five evolution strategies for WBSS, which have implications for both theory and practice. Amazon.com's strategic movements, such as product line expansion through alliance and acquisition, provide an exemplary case of the evolution of WBSS strategy. We expect that this article will serve as a guide for Internet businesses and as a catalyst for new research agendas relevant to web-based shopping and electronic commerce.

show abstract

Comparison of Web-Based Shopping Systems in the UK and Korea

Cited by 2 publications

References 16 publications

Evolution of Web-Based Shopping Systems

Evolution of Web-Based Shopping Systems

Evolving a Strategy for Web-Based Shopping Systems

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