Comparison the Effect of Teaching of SBAR Technique with Role Play and Lecturing on Communication Skill of Nurses

Chaharsoughi, Narges Toghian; Ahrari, Sajjad; Alikhah, Shahnaz

doi:10.5681/jcs.2014.015

Cited by 15 publications

(10 citation statements)

References 6 publications

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“… 7 , 8 , 9 , 10 Among the training methods that have been tested, simulation and e‐learning appear to be the most effective on SBAR quality. 11 , 12 , 13 , 14 However, to the best of our knowledge, few studies have evaluated the quality of SBAR utilization in a real life setting.…”

Section: Introductionmentioning

confidence: 99%

Quality of the Situation‐Background‐Assessment‐Recommendation tool during nurse‐physician calls in the ICU: An observational study

Scolari

Soncini

Ramelet

et al. 2022

Nursing in Critical Care

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Background: Situation-Background-Assessment-Recommendation (SBAR) is a tool for structuring communication between healthcare professionals. SBAR reduces medical errors, however few studies have evaluated its quality in real practice. Aims:To describe the quality of SBAR utilization by intensive care unit (ICU) nurses during phone conversations with physicians. To assess the influence of nurses' training, professional experience, and call circumstances on this quality.Study Design: This observational study was conducted in the adult ICU of a university hospital in French speaking Switzerland. All consecutive telephone calls from nurses to physicians during a calendar month, were recorded. Those related to a change in patients' clinical status were selected and analysed. The quality of SBAR utilization was assessed using a pre-defined analysis grid. Scores ranged from 0 (worst quality) to 100% (best quality). Nurses' sociodemographics and training record were collected. Multiple regression was used to assess determinants of SBAR quality including nurses characteristics and level of training.Results: We analysed 290 phone calls, made by 99 nurses. The median SBAR quality score was 41% (interquartile range [IQR] 33-48). Quality scores varied across the four items of SBAR: Situation 88% (81-94), Background 17% (6-27), Assessment 17% (0-33), and Recommendation 33% (17-40). Factors independently associated with higher SBAR quality were age (À0.66%, p = .002, 95% CI [À1.07; À0.25]), primary language other than French (À8.40%, p = .017, 95% CI [À15.29; À1.51]), lack of ICU expertise (À9.25%, p = .013, 95% CI [À16.5;1-1.99]), and SBAR training in pre-graduate nursing education (+11.53%, p = .028, 95% CI [1.27; 22.79]). Conclusions: The quality of SBAR utilization remains low in ICU clinical practice. Preand post-graduate training seem to improve its quality. Relevance to Clinical Practice: Pre-graduate mandatory training associated with multiple repetitions could improve nurses' SBAR utilization. Training using the SBAR tool should be combined with the development of nursing skills in assessment and clinical judgment.

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Section: Introductionmentioning

confidence: 99%

Quality of the Situation‐Background‐Assessment‐Recommendation tool during nurse‐physician calls in the ICU: An observational study

Scolari

Soncini

Ramelet

et al. 2022

Nursing in Critical Care

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“…Toghian Chaharsoughi et al reported that using role-playing to educate SBAR technique increases nurses’ communication skills during patient care and increases patient safety. [ 25 ]…”

Section: Discussionmentioning

confidence: 99%

“…[ 24 ] Unfortunately, nurses are less likely to use a systematic, integrated approach and standard communication methods that can help them (during a patient's clinical change). [ 25 26 ] Using standard technique for establishing communication between health-care professionals is necessary. [ 27 ]…”

Section: Introductionmentioning

confidence: 99%

The effect of situation, background, assessment, recommendation-based safety program on patient safety culture in intensive care unit nurses

Etemadifar

Sedighi

Sedehi

et al. 2021

Journal of Education and Health Promotion

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BACKGROUND: Patient safety culture is an integral part of patient care standards and a prerequisite for safe care. SBAR is an acronym for Situation, Background, Assessment, Recommendation; this communication model has gained popularity in health-care settings, especially among professions such as nursing. However, there is little evidence that nursing professional education can enhance patient safety culture. The aim of this study was to investigate the effect of a SBAR-based training program on patient safety culture in intensive care unit (ICU) nurses. MATERIALS AND METHODS: The quasi-experimental study was carried out in 2018–2019 at areas covered by Shahrekord University of Medical Sciences, Iran. This study was performed on 60 nurses working in ICU. The participants were randomly assigned to two experimental and control groups of 30 each. For the experimental group, five workshop sessions of SBAR-based program were held. For the control group, the patient delivery process was performed according to the ward routine. Data were collected using patient safety culture questionnaires before and 1 month after the intervention, and were analyzed using descriptive and analytical tests such as paired t-test, independent t-test, and Chi-square test by SPSS 22. RESULTS: The mean score of safety culture was 31 ± 23.5 and 55.2 ± 28.6 in frequency of reporting events, 32.8 ± 17.8 and 54.3 ± 19 in overall perception of patient safety, 23 ± 20.1 and 52.9 ± 26 in communication channel openness, and 35.2 ± 19.8 and 52.4 ± 18.8 in information exchange and conveyance before and after training intervention, respectively, so that they improved from poor level to neutral-moderate level. There was no strength in any dimensions of safety culture; however, the implementation of the SBAR-based program was significantly associated with patient safety culture (P < 0.001). CONCLUSIONS: Improving patient safety culture requires attention to patient safety models such as SBAR approach that provides an appropriate and reliable structure for quality improvement. SBAR-based program training is effective in promoting patient safety culture; therefore, it is recommended that managers use this technique to promote patient safety culture.

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“…Um dos instrumentos utilizados para efetivar uma comunicação segura para o gerenciamento de riscos é o "Situation-Background-Assessment-Recommendation" (SBAR), ferramenta adaptada para comunicação da equipe multidisciplinar na transição do cuidado com foco na qualidade da assistência e segurança do paciente (Chaharsoughi et al, 2014).…”

Section: Introductionunclassified

Estratégias de comunicação efetiva na transição da assistência ao paciente pediátrico na UTI: um protocolo de revisão de escopo

Barros¹,

Silva²,

Chaves³

2022

RSD

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Objetivo: realizar um protocolo de revisão de escopo para mapear evidências científicas sobre estratégias de comunicação efetiva para continuidade da assistência segura ao paciente pediátrico em cuidados intensivos interdisciplinar. Método: O protocolo utilizou o método proposto pelo Joanna Briggs Institute, Reviewers Manual 2020, que estabelece as cinco fases 1) identificação da questão de pesquisa; 2) identificação dos estudos relevantes; 3) seleção de estudo; 4) mapeamento dos dados; e 5) agrupamento, resumo e relato dos resultados. Para elaboração da síntese de revisão seguir-se-á as recomendações do checklist PRISMA-ScR (PRISMA extension for Scoping Reviews). A seleção dos estudos será feita por dois pesquisadores de forma independente. Para a interpretação dos resultados utilizar-se-á do software IraMuTeQ. Em seguida, análise de frequência das palavras e a conexão entre elas, ou seja, nuvem de palavras e análise de similitude. A expectativa deste estudo é identificar evidências cientificas que possam subsidiar a questão da pesquisa e colaborar para análise reflexiva sobre o tema.

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Comparison the Effect of Teaching of SBAR Technique with Role Play and Lecturing on Communication Skill of Nurses

Cited by 15 publications

References 6 publications

Quality of the Situation‐Background‐Assessment‐Recommendation tool during nurse‐physician calls in the ICU: An observational study

Quality of the Situation‐Background‐Assessment‐Recommendation tool during nurse‐physician calls in the ICU: An observational study

The effect of situation, background, assessment, recommendation-based safety program on patient safety culture in intensive care unit nurses

Estratégias de comunicação efetiva na transição da assistência ao paciente pediátrico na UTI: um protocolo de revisão de escopo

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