Compassion: The missing link in quality of care

Cingel, Margreet van der

doi:10.1016/j.nedt.2014.04.003

Cited by 58 publications

(47 citation statements)

References 13 publications

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“…Such a nurse-patient relationship is considered the foundation of the therapeutic relationship. Van der Cignel [13] considered compassion as another important concept in the nurse-patient relationship, believing that compassion is an answer to suffering and lies at the heart of care; indeed, it is equivalent to good quality care in health care today. The importance of compassion in the nurse-patient relationship is not a new phenomenon; it has played a part in nursing spanning from Nightingale to dozens of modern theories [14].…”

Section: Nursing Care Quality Based On the Nurse-patient Relationshipmentioning

confidence: 99%

The Concepts of “Patient Suffering” and “Favorable Interaction” in Nurse-Patient Conflicts Based on Gaps in Perception

Uno¹

2018

BJSTR

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With the increasing complexity of advanced medical care services, health care practitioners have entered a period wherein greater emphasis is being placed on the monetary value of health care, and the quality of medical care is based on patient understanding and satisfaction. There is a belief that patient satisfaction should be assessed as part of a broader assessment of care quality-which includes the quality of medical and social services-rather than being Background: Nurse-patient conflicts, and both parties' responses to them, are known to influence patients' perceptions of the quality of nursing care. However, there remains a need to better understand and conceptually interpret both parties' perceptions, which this study aimed to fulfill.

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Section: Nursing Care Quality Based On the Nurse-patient Relationshipmentioning

confidence: 99%

The Concepts of “Patient Suffering” and “Favorable Interaction” in Nurse-Patient Conflicts Based on Gaps in Perception

Uno¹

2018

BJSTR

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Section: Introductionmentioning

confidence: 99%

“…Compassion is an inherently relational care construct, engendering and developing relationships to achieve relevant outcomes aimed at addressing needs, specifically those related to suffering [4][5][6]. In clinical settings, compassion actuates healthcare providers to provide care that focuses on a patient's humanity and uniqueness [4]. Healthcare encounters that include compassion can offer substantial benefits for patients, such as increasing trust in the patient-physician relationship, improving patient satisfaction, symptoms and quality of life and aiding recovery [1,5,[7][8][9][10][11][12][13][14][15][16][17].…”

Section: Introductionmentioning

confidence: 99%

Measuring Compassion in Healthcare: A Comprehensive and Critical Review

Sinclair

Russell

Hack

et al. 2016

Patient

108

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Background: There is international concern about the lack of compassion in healthcare systems.A valid and reliable tool for measuring compassion in healthcare systems and educational institutions is required. This comprehensive and critical narrative synthesis identified and compared existing measures of compassionate care in clinical settings.Methods: PubMed, Medline, CINAHL and PsycINFO databases and grey literature were searched to identify studies that report information on instruments that measure compassion or compassionate care in clinicians, nurses, healthcare students and patients. Textual qualitative descriptions of included studies were prepared. Instruments were evaluated using the Evaluating

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“…Compassion is often at the root of many nurses' motivation to enter the profession, is "nursing's most precious asset", [25] and "a powerful support in the realization of excellent nursing care." [26] Importantly, compassion can be taught and and increased through the use of various practices. [27] Compassion can be directed towards others and towards oneself.…”

Section: Compassionmentioning

confidence: 99%

The CARE heuristic for addressing burnout in nurses

Compson

2015

JNEP

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This paper provides a heuristic for addressing the pressing problem of burnout in nurses. Following a literature review about the causes and symptoms of burnout, a case will be made that the problem is best addressed from a variety of perspectives using different modalities. These are summarized under the different headings of Compassion, Awareness, Resilient Responding and Empowerment which together from the CARE heuristic. An explanation and justification for each of these different approaches is provided, along with practical exercises that nurses might practice in order to build capacity in each of these domains and protect themselves against or treat existing symptoms of burnout.

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Compassion: The missing link in quality of care

Cited by 58 publications

References 13 publications

The Concepts of “Patient Suffering” and “Favorable Interaction” in Nurse-Patient Conflicts Based on Gaps in Perception

The Concepts of “Patient Suffering” and “Favorable Interaction” in Nurse-Patient Conflicts Based on Gaps in Perception

Measuring Compassion in Healthcare: A Comprehensive and Critical Review

The CARE heuristic for addressing burnout in nurses

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