“…Relationship banking has generated a variety of benefits, including lower interest rates, increased credit availability, and reduced collateral requirements (Berger et al 2001;Cole 1998;Berger and Udell 1995). While competitive pressure may neutralize the advantage of relationship banking because the cost of acquiring proprietary information may not be worthwhile in the face of robust competition, relationship banking could on the other hand ease competitive pressure because banks can differentiate themselves by non-price characteristics, push out other competitors, and charge higher prices (Presbitero and Zazzaro 2011;Elsas 2005;Dell'Aricciaa and Marquez 2004;Boot and Thakor 2000). A meta-analysis of the area finds that strong relationships benefit borrowers, but the lending outcomes differ across the dimensions of the relationships such as time, exclusivity, and cross-product synergies (Kysucky and Norden 2013).…”