2021
DOI: 10.4236/ojbm.2021.91011
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Competitive Strategy as Practice: Obtaining Differential Advantage in the SME

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Cited by 3 publications
(2 citation statements)
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References 48 publications
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“…Advancements in technology have seen enterprises harness digital mediums to devise, develop, and deploy new products, services, and strategies (Jagtap & Duong, 2019), thereby endowing them with a unique competitive edge. In this discourse, we categorize differentiation advantage into two types: The first relates to an enterprise's innovative capacity, that is, the uniqueness of its products and services compared to competitors (Falahat et al, 2020; Nicholas et al, 2011); the second type of differentiation advantage tailors to diverse customer demands with differentiated and personalized products or services (Ardley & Naikar, 2021).…”
Section: Literature Review and Hypothesismentioning
confidence: 99%
“…Advancements in technology have seen enterprises harness digital mediums to devise, develop, and deploy new products, services, and strategies (Jagtap & Duong, 2019), thereby endowing them with a unique competitive edge. In this discourse, we categorize differentiation advantage into two types: The first relates to an enterprise's innovative capacity, that is, the uniqueness of its products and services compared to competitors (Falahat et al, 2020; Nicholas et al, 2011); the second type of differentiation advantage tailors to diverse customer demands with differentiated and personalized products or services (Ardley & Naikar, 2021).…”
Section: Literature Review and Hypothesismentioning
confidence: 99%
“…Their performance will be improved when their strategic resources are utilized for pursuing competitive strategies (Gede, Artha et al 2020). A successful competitive strategy will need to address key customer service processes, while concerning cost control, supplier and wider network partnerships (Ardley and Naikar 2021). That is to say, competitive strategy plays a "mediating role" in using capabilities to create value for SMEs (Rashidirad and Salimian 2020), therefore, contributing to create competitive advantages.…”
Section: Flexibility and Learning Innovationmentioning
confidence: 99%