2020
DOI: 10.1504/jdr.2020.118669
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'Complexity in simplicity': the effects of visual complexity on consumers' comprehension of product innovations

Abstract: Designers are frequently involved in embodying product innovations. It is challenging to embody really new products (RNPs) because consumers often have difficulty comprehending them. This study explores the value of visual complexity for designing RNPs. In study 1, an experiment was conducted (n = 77) to test the effects of visual complexity on consumers' comprehension of incrementally new products (INPs) and RNPs. The results revealed different effects for INPs and RNPs. Specifically, a more complex appearanc… Show more

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Cited by 2 publications
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“…With new technologies coming up, such as virtual reality (VR), augmented reality (AR), mixed reality (MR), extended reality (XR), artificial intelligence (AI), big data, new materials, digitalization, etc., it is possible to generate better design outcomes in terms of products, vehicles, buildings, systems, etc. These outcomes can be safer, more comfortable, and provide new interactions and functionalities to a wide range of users [23]. Not only are people confronted with many new technologies, there are also many developments regarding design processes, methods, and tools [24].…”
Section: Results Of Exploring Technology-inspired Designmentioning
confidence: 99%
“…With new technologies coming up, such as virtual reality (VR), augmented reality (AR), mixed reality (MR), extended reality (XR), artificial intelligence (AI), big data, new materials, digitalization, etc., it is possible to generate better design outcomes in terms of products, vehicles, buildings, systems, etc. These outcomes can be safer, more comfortable, and provide new interactions and functionalities to a wide range of users [23]. Not only are people confronted with many new technologies, there are also many developments regarding design processes, methods, and tools [24].…”
Section: Results Of Exploring Technology-inspired Designmentioning
confidence: 99%