“…In addition, due to its non intrusive nature, it is employed in several works assessing VoIP quality [Li, 2010;Gong, Qipeng and Kabal, Peter, 2011;Halas et al, 2012]. The E-model has been adapted to IP networks [Cole and Rosenbluth, 2001], where the R factor is based on I d -delay and where H(x) is a unity or step function, as such H is 0 if x ≤ 0 otherwise H is 1.…”