Computer and Information Security Ethics -- Models

Taherdoost, Hamed; Sahibuddin, Shamsul; Namayandeh, Meysam; Jalaliyoon, Neda

doi:10.1109/acsat.2013.36

Cited by 6 publications

(5 citation statements)

References 21 publications

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“…Accuracy, accessibility, adequacy, assurance, assistance, availability, attentiveness, communication, completeness, commitment, credibility, convenience, efficiency, delivery, currency, ease of use, expectation, format, flexibility, integration, fulfillment, product information, price, precision, product offerings, relevancy, quality, reliability, user-friendliness, security, accountability, pace, training, timeliness, website design, and usefulness are 36 aspects that have been previously extracted from reviewing the comprehensive literature in the information systems field [37][38][39][40][41][42][43]. Thus, EFA [44,45], which is mainly recognized as a procedure to generate theory, is employed, aiming to lessen the number of main aspects by identifying the basic factors that illustrate the majority of variance [46].…”

Section: Methodsmentioning

confidence: 99%

Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce

Taherdoost

Madanchian²

2021

Electronics

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This paper presents an empirical analysis of significant features of the e-service satisfaction model (ESM) as an important element of a sharing economy. Customer satisfaction is regarded as one determining factor in the success of businesses. Therefore, customer satisfaction is considered one of the most critical features that determine the success of activities conducted by online businesses for cross-border e-commerce. Therefore, companies essentially need to measure the interaction and satisfaction level of their customers to improve the performance of their business. In this study, we employed content validity, exploratory factor analysis, constructive testing, and cluster discrimination to examine the survey instrument and test the e-service satisfaction model (ESM) in the context of e-commerce. To ensure the validation of measurement models and the proposed instruments, structural equation modeling was applied through SPSS AMOS software. According to the results of our study, the presented survey instrument is a strong and reliable tool to create customer interaction in cross-border e-commerce by identifying the various key factors affecting customer satisfaction.

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Section: Methodsmentioning

confidence: 99%

Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce

Taherdoost

Madanchian²

2021

Electronics

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“…In recent years, there is a tendency among companies towards using social media for their commercial activities and businesses, and entering the social media world will bring them face to face with ethical challenges. Social network technology raises certain ethical issues with current life style (Taherdoost, 2011) and understanding of ethics has not been explored on a large scale (Guo, Wang, & Leskovec, 2011). Against this backdrop, the following hypothesis is postulated.…”

Section: Ethicsmentioning

confidence: 99%

Factors influencing consumer intention to use social commerce

Shoheib¹,

Abu-Shanab²

2023

IJEMR

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Purpose -Social media remarkably changed the way of interaction between the consumers and organizations. The increased acceptance of social media has given rise to social commerce (s-commerce) and s-commerce usage is gradually increasing over the last few years. The progressive development of technologies suggests that s-commerce will become the mainstream for marketing and a literature survey indicates that there have not been many studies in this area. The purpose of this work is to predict the factors influencing consumer intention towards the adoption of s-commerce.Design/methodology/approach -This study uses a survey approach with reference to important behavioural factors such as satisfaction, ethics, trust, enjoyment/easines, social presure and awareness. The research model was developed to be in line with the available literature. The data was collected using a five-point Likert Scale and the research model was tested using least square regression. Findings -The results showed that user intention is significantly and positively related to perceived trust, enjoyment/easiness, social pressure, satisfaction and awareness. Also, 'intention' was found to be a significant mediating factor for actual usage.Research limitations/implications -First, the questionnaire was a "snap-shot" instead of longitudinal study. Second, future research should use other moderating variables that may affect the usage of social media. Also the study could apply a varient of research methods to include other techniques such as interviews, which allow for deeper understanding of the problem and issues.

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“…Therefore in TPB model, three main factors are affecting BI including perceived behavioural control, subjective norm, and behavioural attitude. However, there are two main problems with TPB model [21,22]. First, the one's attitudes towards information technology will not be largely relevant if a computer system is not accessible.…”

Section: Theory Of Planned Behavior (Tpb)mentioning

confidence: 99%

A Review of Technology Acceptance and Adoption Models and Theories

2023

IJFMR

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Recognizing the needs and acceptance of individuals is the beginning stage of any businesses and this understanding would be helpful to find the way of future development, thus academicians are interested to realize the factors that drive users’ acceptance or rejection of technologies. A number of models and frameworks have been developed to explain user adoption of new technologies and these models introduce factors that can affect the user acceptance. In this paper, an overview of theories and models regarding user acceptance of technology has been provided. The existing review will emphasize literature that tries to show how developers and researchers presage the level of admission any information technology will attain, Carillo K.D(2010).

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Computer and Information Security Ethics -- Models

Cited by 6 publications

References 21 publications

Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce

Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce

Factors influencing consumer intention to use social commerce

A Review of Technology Acceptance and Adoption Models and Theories

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