Computer-related Causal Attributions: The Role of Sociodemographic Factors

Niels, Adelka; Guczka, Sascha R.; Janneck, Monique

doi:10.1016/j.promfg.2015.07.632

Cited by 12 publications

(2 citation statements)

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“…age, gender, experience, skills). However, further analyses of the data indicate that socio-demographic factors play a role [16]. It would be interesting to use these methods on one sample group in future investigations to make the differences clear.…”

Section: Methodical Discussionmentioning

confidence: 99%

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Computer-Related Attribution Styles: Typology and Data Collection Methods

Niels¹,

Janneck²

2015

Human-Computer Interaction – INTERACT 2015

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Abstract. Attribution, i.e. the systematic ascription of causes to effects in situations of failure or success, has so far received little attention in HCI research. Based on a preliminary typology developed in pilot work, we conducted four empirical studies with a total of N=146 participants using different methods for data collection, including laboratory studies, a mobile diary study, and an online survey. Results show that several typical styles of attributing computerrelated failure or success could be identified. Therefore, we propose a typology of six main attribution styles, which are depicted as personas to make them applicable for HCI practice. M ethodical issues in computer-related attribution research and implication for research and practice are discussed.

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Section: Methodical Discussionmentioning

confidence: 99%

“…with attribution styles [16]. Furthermore, we are interested to investigate whether attributional styles influence system evaluations in usability tests.…”

Section: Implications and Future Workmentioning

confidence: 99%