Computerisation of general practice in the Republic of Croatia: experience gained in general practice use

Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study

“…Additionally, GPs reported problems with communication between the local and central parts of PHCIS, as well as having insufficient education to fully incorporate PHCIS in their daily work. In spite of a number of articles on the Croatian primary health care information system published in internationally available journals ( 1 , 21 - 23 , 25 - 32 ) and in several other sources (proceedings and reports), this study is the first evaluation of this system from the end-user point of view. Most previous studies pay attention to particular aspects of the health information system, like prevention and management of chronic diseases ( 5 , 33 ), financial expenses ( 15 , 34 ), access time ( 17 ), patient point of view ( 6 , 35 ), effect of electronic reminders ( 36 - 39 ), and quality of care, duration of consultation, stress for physicians, and overall problem of using modern technology ( 16 , 18 ).…”

Relearning the lessons about the implementation of information systems in primary care: a report from the European Federation for Medical Informatics (EFMI) Special Topic Conference 2007 in Croatia

“…Bergman-Marković et al report how they twice had to transfer data manually between systems; they also describe problems experienced with small suppliers that are unable to provide proper support. 5 It is disappointing that lessons learned internationally have not been shared within the health informatics community in a way that might have prevented the painful relearning that has taken place here.…”