“…Marshall and Rossman (1995), Creswell (1994), andCuba andLincoln (1985), stated that qualitative research should be utilized when the researcher is involved, performs various roles (observer, participant, participant-observer, complete observer), is aware of the existence of multiple realities, seeks participants' perspectives and looks for understanding. It should also be utilized when the study is exploratory or descriptive, values context and setting, and when all the relevant variables are not initially known (quoted in Duffelmeyer, 1999).…”