1991
DOI: 10.1038/scientificamerican0991-128
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Computers, Networks and the Corporation

Abstract: This article, written for a general audience, discusses the effects that information technologies are likely to have on corporate structure and management approaches. By dramatically reducing the costs of coordination and increasing its speed and quality, these new technologies will enable people to coordinate more effectively, to do much more coordination, and to form new, coordination-intensive business structures.

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Cited by 230 publications
(100 citation statements)
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“…While information workers were replacing non-information workers, IT -at least according to some authorswas replacing information workers (Malone and Rockart, 1991). Others found just the opposite effect; employment levels in Swedish insurance companies, for example, actually rose with the introduction of IT, a consequence attributed to the fact that the "effects of technological change always will be mediated and regulated by organizations and by society" (Stymne, Lowstedt and Fleenor, 1986).…”
Section: Measurement or Managementmentioning
confidence: 99%
See 1 more Smart Citation
“…While information workers were replacing non-information workers, IT -at least according to some authorswas replacing information workers (Malone and Rockart, 1991). Others found just the opposite effect; employment levels in Swedish insurance companies, for example, actually rose with the introduction of IT, a consequence attributed to the fact that the "effects of technological change always will be mediated and regulated by organizations and by society" (Stymne, Lowstedt and Fleenor, 1986).…”
Section: Measurement or Managementmentioning
confidence: 99%
“…The costs of significant changes to infrastructure are high and well beyond the cost of the purchases and the associated information systems personnel … Outsourcing is seen by some senior managers as a way to off-load these ever increasing costs of infrastructure." (Weill, 1993, p. 571) Whether it is argued that the benefits of IT would be subsumed by profligate IT expenditure were it not for contracting out, or that IT, by reducing the costs of coordina-tion both inside and outside the organisation, makes contracting out possible (Malone and Rockart, 1991), it is hard to escape the conclusion that IT is actually more deterministic than has been appreciated. For instance, it seems that the customer-orientation of so much modern management method may be IT-driven in that giving extra value to the customer is one thing that IT seems determined to do despite the best endeavours of companies which have invested in IT to prevent this .…”
Section: … or Not To Measurementioning
confidence: 99%
“…As early as 1991, Malone [10] recognised that "the revolution under way today will be driven not by changes in production but by changes in coordination".…”
Section: Clusteringmentioning
confidence: 99%
“…While it is easy for authors to describe and call for sweeping new kinds of organizations [23], [16], the reality of moving to these new forms is a different story. There have been isolated reports of success in reengineering [3], but these efforts have concentrated on only a small part of a firm's activities like the accounts payable section at Ford 171.…”
Section: The Implementation Challengementioning
confidence: 99%