Concepts, Tools and Methods for Crisis Management Training

Abstract

Concepts, Tools and Methods for Crisis Management TrainingThe purpose of this chapter is to provide an overview of the field of crisis management training. As a first step, the descriptive elements of the crisis unit will make it possible to delineate the characteristics of this top decision-making place. Then, the different aspects of crisis management training will be addressed, before thoroughly introducing the concept of crisis simulations, which are one of the specific forms that trainings may adopt. Simulations are built and characterized by scenarios which materialize the training goals and educational content and thus favor a relevant organizational learning process. Finally, in order to illustrate the overview of this problem, we will portray the simulation and research platform of the French Institute of Risk Sciences (IMT Mines Alès). The crisis unit at the heart of the processThe crisis team reunites decision makers who face a critical situation in a single place.A crisis unit can be defined as a team with strong organizational integration (Sundstrom et al. 1990), in which different roles and Chapter written by Sophie SAUVAGNARGUES, Dimitri LAPIERRE, Philippe LIMOUSIN, Noémie FRÉALLE, Florian TENA-CHOLLET, Pierre-Alain AYRAL, Aurélia BONY-DANDRIEUX and Jérôme TIXIER. Problems related to the transmission of information ReferencesWeak information sharing King et al. (2008) Improper information transmission: omissions, inaccuracies, lack of clarity, etc.