2016
DOI: 10.6017/ijahe.v2i1.9261
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Conceptualising External and Internal Quality Assurance in Higher Education: A Pragmatist Perspective

Abstract: The traditional tension between external and internal quality assurance implementation in higher education appears to be declining, based on a rethinking of the relationship between the two concepts. Although there are quality assurance agencies that still consider external and internal quality assurance as separate entities, most quality assurance agencies now regard the two concepts as complementary. In this paper, a case is put that the present rethinking of external and internal quality assurance in most h… Show more

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Cited by 7 publications
(9 citation statements)
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“…The operational approach to quality assurance includes internal and external quality assurance [14]. Internal quality assurance includes the mechanisms for enacting the meaning of quality, and external quality assurance includes the mechanisms for guaranteeing the meaning of quality [15].…”
Section: The Operational Approachmentioning
confidence: 99%
“…The operational approach to quality assurance includes internal and external quality assurance [14]. Internal quality assurance includes the mechanisms for enacting the meaning of quality, and external quality assurance includes the mechanisms for guaranteeing the meaning of quality [15].…”
Section: The Operational Approachmentioning
confidence: 99%
“…Examples of such associations in Ghana are Ghana Medical and Dental Council, Nurses and Midwifery Council of Ghana, General Legal Council, and the Ghana Pharmacy Council [24][25][26][27]. Their involvement includes accreditation of professional study programmes, participation in accreditation panels set up by NAB and participation in curriculum review exercises [28]. Though these roles played by external quality assurance regulators have enhanced the image, deepened public trust and increased the attractiveness of Ghanaian higher education institutions, external quality assurance is still going through reforms and can best be described as "work-in-progress".…”
Section: Quality Assurance In Ghana's Higher Education Systemmentioning
confidence: 99%
“…External stakeholders on the other hand include graduates, employers of graduates, professional representatives, regulatory authorities representatives, and funders [30]. Given that quality has multiple perspectives which demand alignment of different perspectives [28], quality assurance activities within higher education institutions ought to cover and involve all these key stakeholders. It also requires qualified, highly motivated, and empowered students who provide feedback on their learning experiences to inform improvement activities [32].…”
Section: Conceptual Orientation Of the Studymentioning
confidence: 99%
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