Conceptualising human and non-human marginalisation in tourism

Abdullah, Tamrin; Lee, Craig; Carr, Neil

doi:10.1177/14673584221089735

Cited by 8 publications

(4 citation statements)

References 78 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Drawing upon existing research on marginalization (Abdullah et al , 2023; Boxall et al , 2018; Rosenbaum, 2015), this empirical investigation explores family tourists with children's vulnerabilities, resource constraints and service exclusion. Analyzing consumer reviews with various techniques, such as text mining, t -test and multidimensional scaling, allows one to listen to marginalized accounts directly, giving evidence-driven policy and managerial insights.…”

Section: Discussionmentioning

confidence: 99%

“…This paper will apply transformative service research (TSR) to examine actual reviews from families traveling with young children to enhance our understanding of the subject with greater empirical rigor. TSR has focused on experiencing vulnerability and marginalization from the lack of inclusive service (Abdullah et al , 2023; Boxall et al , 2018; Rosenbaum, 2015). Wünderlich et al (2020) have identified a situation where a service provider and a consumer fail to co-create value due to a lack of access to tangible (e.g.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Empowering families traveling with young children: a transformative service research perspective

2024

CBTH

View full text Add to dashboard Cite

Purpose This study aims to explore families that travel with children, as focuses on vulnerabilities, resource constraints and service exclusion through the lens of transformative service research (TSR). This paper investigates: how the experienced vulnerability of these families is shaped by structural, interpersonal and intrapersonal constraints, and how the constraints influence the family tourist-resource interaction in the air travel service encounter. Design/methodology/approach In total, 2,855 reviews of the family tourists with children were analyzed with text mining, t-test and multidimensional scaling using the interpretive language R to answer the research questions with analyses on unstructured (e.g. text) and structured (e.g. consumer rating) data. Findings The findings of the empirical investigation answered how experienced vulnerability is shaped by structural, interpersonal and intrapersonal resource constraints and the types of family tourist-resource interaction in the travel service encounter to understand the resource constraints. The findings of this paper help examine family tourism experiences from a value formation perspective to unfold how stakeholders interact to form value while increasing and decreasing their well-being by the value of co-creation and co-destruction. Originality/value This research helps advance the TSR’s service inclusion framework by enabling opportunities, offering choice, relieving suffering and fostering happiness with empirical findings in travel service encounters. These findings are particularly insightful to family tourists with children struggling with unfair access and treatment in aeromobility service encounters, which may help enhance the well-being of individuals and communities.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Empowering families traveling with young children: a transformative service research perspective

2024

CBTH

View full text Add to dashboard Cite

show abstract

“…These experiences are materialized through the sale of souvenirs featuring various representations of bears, representing an anthropocentric activity that contradicts the idea of posthumanism. The immediate economic profits of souvenir sellers benefit tourism, often disregarding the rights of non-human animals [40,128], leading to their marginalization [129].…”

Section: Toponyms and Souvenirs Attributes Of The Opportunism Of Tour...mentioning

confidence: 99%

Living with Bears in Prahova Valley, Romania: An Integrative Analysis

Cimpoca,

Voiculescu,

Creţan

et al. 2024

Animals

View full text Add to dashboard Cite

Our research focuses on a complex and integrative analysis of bear presence in four tourist resorts in Prahova Valley, Romania: Sinaia, Bușteni, Azuga and Predeal. Employing innovative mixed methods, including questionnaires, interviews, newspaper analysis, and consideration of the local toponymy, including bear-related names and souvenirs, we aim to highlight the extent to which a posthumanist attitude is evident in the region. The sustained appearance of bears is attributed to habitat invasion through deforestation, road construction, residential neighborhoods, and tourist infrastructure. Ambiguity arises from the presence of food sources and voluntary feeding both by locals and tourists. The mass media initially heightened fear and panic during the onset of human–bear interactions but later adopted a more tolerant tone regarding the bear’s presence in tourist resorts, reflecting an openness to the posthumanist approach in Prahova Valley. That is why locals express fear and concern about bear encounters, advocating for a clear separation between animal and human spaces. Tourists exhibit attitudes ranging from unconscious appreciation to ambivalence, often contributing to the problem through practices such as feeding bears for fun. The use of bear-related names for tourist establishments is identified as anthropocentric, despite their appeal for attracting tourists. Souvenir sales, through increasing socio-economic value and contributing to tourist experiences, are also recognized as anthropocentric. However, souvenirs can provide elements of support for bear conservation efforts and the equal consideration of human and non-human entities. This study concludes that a successful adaptive coexistence requires a posthumanist vision, overcoming anthropocentrism in a landscape altered by human activities, supported by bear management programs in Bucegi Natural Park, and conservation efforts in Prahova Valley in a landscape altered by people.

show abstract

“…This has precipitated disappointment and (sometimes) conflict between local communities and the large state-owned assets located in rural communities as communities do not feel that they significantly benefit from these assets (Spenceley & Goodwin, 2007;Strickland-Munro, Moore & Freitag-Ronaldson, 2010;Rylance & Spenceley, 2013). As highlighted by Abdullah, Lee & Carr (2023) the uneven benefits from tourism development between different actors in destinations relates to issues of marginalisation. In South Africa, one of the channels demonstrated to address marginality and promote improved economic development prospects within rural communities is support for the development of local small medium and micro enterprises (SMMEs) which emerged as a core policy focus of government in the post-apartheid period (Kirsten & Rogerson, 2002;Rogerson, 2004;Giddy, Idahosa & Rogerson, 2020;Sixaba & Rogerson, 2023).…”

Section: Introductionmentioning

confidence: 99%

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Giddy,

Rogerson

2023

View full text Add to dashboard Cite

Tourism is often discussed as a pathway to local economic development especially in the Global South. Although much discussion surrounds upliftment via job creation and the direct income generated from tourism enterprises, there is increasing focus on the benefits of tourism supply chains for local communities. Existing research demonstrates the potential role of tourism supply chains to uplift local businesses, particularly small medium and micro-enterprises (SMMEs). Nevertheless, there are many barriers which face local SMMEs in accessing tourism supply chains particularly in the Global South. This paper seeks to investigate the relationship between a major state-owned tourism asset in South Africa, Addo Elephant National Park, and SMME development. Using qualitative interviews with stakeholders within the Addo Elephant National Park, local tourism businesses as well as local SMMEs, the challenges faced by these enterprises in entering the tourism supply chain are highlighted as well as the tenuous linkages between local SMMEs and state-owned tourism assets.

show abstract

Conceptualising human and non-human marginalisation in tourism

Cited by 8 publications

References 78 publications

Empowering families traveling with young children: a transformative service research perspective

Empowering families traveling with young children: a transformative service research perspective

Living with Bears in Prahova Valley, Romania: An Integrative Analysis

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Contact Info

Product

Resources

About