Conceptualization and Measurement of Trust in Home–School Contexts: A Scoping Review

Abstract

Objective and Method: This review unravels the complexity of trust in home–school contexts across the globe by drawing on 79 peer-reviewed quantitative empirical studies spanning over two decades (2000–2020). The goal is to refocus attention on how trust has been defined and operationalized in recent scholarship.Findings: The findings reveal four essential pillars in the conceptualization of trust: the trustor’s propensity to trust, shared goals, the trustor–trustee relationship, and the trustee’s trustworthiness. However, the operationalization of trust in existing measures does not fully capture these essential pillars, as it is mainly based on trustee characteristics of benevolence, reliability, openness, competence, and honesty rather than on the trustor’s actual trust behavior.Conclusion: Most “trust studies” are essentially measuring trustworthiness and not the purported trust. Therefore, a shift in the conceptualization and measurement of trust is proposed. The review contributes to the understanding and assessment of home–school and workplace relationships.

Building Trust in University-Level English Language Education in Indonesia: A Mixed Methods Study

“…One further factor mentioned by students as a basis for establishing trust in their teachers is the perception that the teachers' statements are grounded in accurate information. Providing true information entails adhering to truthfulness and honesty, a crucial aspect of establishing trust (Shayo et al, 2021). Student 12 interview exemplifies the potential of truthfulness in fostering trust among students towards their teachers.…”

“…When a trustor engages in extensive communication with the trustee, they can develop a substantial sense of trustworthiness (Besley & Dudo, 2022;Schilke et al, 2021). At this phase, the trustor possibly will accept an unsafe act to be a consequence of believing the trustee (Shayo et al, 2021). However, it should be noted that trust is not devoid of context (Dinesen et al, 2020).…”

Trust in Schoolteachers: A Scoping Review Protocol

“…There are also a certain number of trust studies in the field of education. To our knowledge, only a few review papers and books have been published in this field, such as Niedlich et al (2020), Forsyth et al (2011), Leithwood (2021), Coady (2019), Shayo et al (2021), and Khalfaoui (2021). A rapid review by Beltrano et al (2021) may also be mentioned, though this paper focuses on trust in higher education, which is beyond our scope.…”

Visual analysis of trustworthiness studies: based on the Web of Science database

“…Propose a paradigm change to advise on developing trustworthiness through ethical public health practices (Best et al, 2021). Rely on 79 peer-reviewed quantitative empirical studies spanning more than two decades to demonstrate the complexity of trust in a global homeschool context (Shayo et al, 2021). Investigate trustworthiness among human machines (Song and Luximon, 2020), and research trustworthiness using rooted theoretical techniques (e.g., Cheer et al, 2015;Filieri, 2016).…”