Conceptualizing the dynamics of rhetorical practice and technological frame in the context of technology diffusion and adoption

Hsu, Carol; Huang, Jimmy C.; Galliers, Robert D.

doi:10.1016/j.im.2014.09.002

Cited by 11 publications

(10 citation statements)

References 67 publications

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“…Recognising that technology adaptation processes can be subtle (DeSanctis & Poole, 1994) and that participants might not be able to specify or explain them, the method of the interpretive case study (Pan & Tan, 2011;Walsham, 1995) is considered appropriate for this research as this approach is well-documented for investigating implied meanings embedded within natural settings (Davidson & Chismar, 2007;Hsu, Huang, & Galliers, 2014;Pan & Tan, 2011). As aforementioned, the empirical setting of this study involved 2 companies, EAclient and EAsupplier, across 2 different countries in East Asia.…”

Section: Methodsmentioning

confidence: 99%

Email adaptation for conflict handling: A case study of cross‐border inter‐organisational partnership in East Asia

Lee

Panteli

Bülow

et al. 2017

Information Systems Journal

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This paper explores the context of email‐based communication in an established but fragile, inter‐organisational partnership, which was often overlain with conflict. Drawing upon adaptation theory, this study explores how participants adapt to the use of email to handle conflict. Extensive data were obtained during a 6‐month field study of a case of cross‐border inter‐organisational collaboration in East Asia. We observed that the individuals involved in the cross‐border partnership used email as a lean form of communication to stop covert conflict from explicitly emerging. In contrast to prior research on the leanness of email in managing conflict, we found that under the described conflict situation the very leanness of email was appreciated and thus, exploited by those concerned to manage the conflict situation. Specifically, we identified 4 key conflict‐triggered adaptation strategies, namely, interaction avoidance, disempowering, blame‐protection, and image‐sheltering that drove the ways in which email was adapted to maintain organisational partnerships under conflict.

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Section: Methodsmentioning

confidence: 99%

Email adaptation for conflict handling: A case study of cross‐border inter‐organisational partnership in East Asia

Lee

Panteli

Bülow

et al. 2017

Information Systems Journal

Self Cite

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“…A number of distinct interactional patterns can be distinguished in relational framing. One interactional pattern highlights the relational framing between different actors, for instance, between organizations [4,22]; occupational groups or departments in organizations [20,29,35,52]; designers and users [2]; or organizational members situated in different cultural contexts [38]. Such relational framing focuses on resolving differences in meanings held by diverse actors of a particular technology, referred to as frame incongruences [55].…”

Section: Relational Framingmentioning

confidence: 99%

“…Actors can engage in political framing in different ways. On the one hand, political framing can drive actors to mobilize support amongst "bystanders" or advocates of a similar view [2] to influence change in others' frames in some particular direction [4,22]. This approach represents an attempt to consolidate power [4].…”

Section: Political Framingmentioning

confidence: 99%

“…Framing theory acknowledges two forms of tactical framing. The first is tactical framing that includes rhetorical acts, referring to "the instrumental use of persuasive language and discourses" [22]. Here, actors make use of "discursive devices" when interacting with others, such as stories, metaphors, visual images, appeals to principle, representative examples, and catchphrases [2].…”

Section: Tactical Framingmentioning

confidence: 99%

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Applying Framing Theory in Digital Transformation Research: Suggestions for Future Research

Ivarsson¹

2022

Proceedings of the Annual Hawaii International Conference on System Sciences

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Meaning-making processes are essential to guide new action pathways in organizations. How organizations engage in meaning making of digital technologies should therefore be of particular interest in digital transformation (DT) research. This study explores how an existing theory of meaning making in organizations, namely, framing theory, can be applied in DT research. It contributes to the literature by offering a synthesis of framing theory, with an emphasis on framing of digital and information technologies in organizational contexts and proposing research questions inspired by framing theory for future DT research.

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“…The paper contributes to theory and practice in three different ways. First, the paper theoretically contributes to the ongoing debate of theorizing information technonolgy (IT) (Orlikowski and Iacono, 2001;Akhlaghpour et al, 2013;Hsu et al, 2014;Majchrzak et al, 2016) by providing an in-depth study about BI and its definition, characteristics, and conceptualisation. In doing so, the study follows the call and debate introduced by Orlikowski and Iacono (2001, p.130), who contends that "…quantitative or qualitative, large-scale or in-depth, experimental, survey-based, modeling, ethnographic, or case study, can advance our theoretical understandings of IT artifacts".…”

Section: Introductionmentioning

confidence: 99%

Technology in its Context

Fischer

2017

IJBIDM

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The purpose of the literature review is to identify characteristics, concepts, and theories of business intelligence (BI). The status quo of BI is based on the literature review, which covers 86 journal articles from the three areas of accounting, strategy, and information systems between 2006 and 2014. The review combines two established frameworks to illustrate new insights regarding the macro and micro levels of BI. The complementary combination of both levels produces a new lens that shows the conceptualisation and characteristics of BI in a holistic view. The result of the study shows that BI is used as a monolithic concept and static tool with technical control mechanisms. Another result implies that BI is in a phase of maturity, in which it fulfils an organisational purpose without considering its social context or ecosystem in which it occurs. The literature review contributes to the characterisation and theorisation of BI and shows that a company depend on both characteristics and the purpose for which BI is used.

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Conceptualizing the dynamics of rhetorical practice and technological frame in the context of technology diffusion and adoption

Cited by 11 publications

References 67 publications

Email adaptation for conflict handling: A case study of cross‐border inter‐organisational partnership in East Asia

Email adaptation for conflict handling: A case study of cross‐border inter‐organisational partnership in East Asia

Applying Framing Theory in Digital Transformation Research: Suggestions for Future Research

Technology in its Context

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