Confidence and coincidences in executive decision-making during periods of crisis

Abstract

Purpose The purpose of this study, which is grounded in decision-making theory, is to explore whether the occurrence of meaningful coincidences can positively influence executive confidence during periods of crisis. Design/methodology/approach Through a qualitative study with 24 interviews, this study focuses on Italian hospitality facilities in the Campania Region of southern Italy to explore how an executive confidence led by meaningful coincidences can influence managerial decisions during crisis situations. Data are analyzed through a deductive coding for qualitative analysis. Findings The framework proposes the connection by coincidences and confidence, emphasizing the process through which meaningful coincidences can positively influence executive confidence and managerial decision-making. The insights that emerge suggest a number of positive and beneficial aspects for decision-making during a period of crisis such as the COVID-19 pandemic. Originality/value To the best of the authors’ knowledge, this is the first study in the literature aimed at investigating, by means of qualitative methodologies, the positive outcomes of executive confidence in decision-making led by meaningful coincidences during crisis periods in the specific context of the Italian hospitality industry.

Hesitant and uncertain linguistics based executive decision making using risk and regret aversion: Methods, implementation and analysis

“…This is especially true in the case of executive decision making due to the highly risky stakes involved, and with each decision costing the involved organization in some way or form. This is evident from the studies such as [33] , where it explores how meaningful coincidences can boost executive confidence and improve related decision-making in crisis situations within the Italian hospitality industry, filling a gap in existing literature on crisis management, whereas [34] investigates the relationship between CEO financial expertise and decision-making in 270 Chinese non-financial firms from 2005 to 2021, highlighting the increasing importance of financial literacy for strategic decision-making and long-term competitiveness in a dynamic economic environment. Some related research can also be found in [35 , 36] .…”

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“…Based on the study by Mormile et al (2023) on "Confidence and coincidences in executive decision making during periods of crisis," future research can focus on several key areas.…”

“…Based on the study by Mormile et al (2023) on “Confidence and coincidences in executive decision making during periods of crisis,” future research can focus on several key areas. First, investigating the long-term effects of meaningful coincidences on executive decision-making would provide insights into the sustained impact of these coincidences over time.…”

“…The work "Confidence and coincidences in executive decision making during periods of crisis," authored by Mormile et al (2023), examines the coincidence's influence on executive confidence during crises. In particular, building on Cristofaro (2021), the authors investigated the following research question "How does executive confidence led by meaningful coincidences influence management decisions making during periods of crisis?"…”

“…The work “Confidence and coincidences in executive decision making during periods of crisis,” authored by Mormile et al (2023), examines the coincidence’s influence on executive confidence during crises. In particular, building on Cristofaro (2021), the authors investigated the following research question “How does executive confidence led by meaningful coincidences influence management decisions making during periods of crisis?” In line with the Special Issue topic, this paper aims to further contribute to the literature on executive confidence and meaningful coincidences regarding nonrational decision-making to highlight its impact on business organizations.…”