Configuring Awareness

Heath, Christian; Svensson, Marcus; Hindmarsh, Jon; Luff, Paul; Lehn, Dirk vom

doi:10.1023/a:1021247413718

Cited by 208 publications

(153 citation statements)

References 9 publications

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“…Heath, Knoblauch, and Luff 2000;Luff, Hindmarsh, and Heath 2000;Suchman 1987). Among them are studies of doctorÁ patient interaction (Greatbatch et al 1995;Heath 1986;Pasquandrea 2011), journalists' writing strategies (Van Hout, Pander Maat, and De Preter 2011) and the role of computers in co-operative work (Heath et al 2002).…”

Section: Video Recorded Datamentioning

confidence: 99%

Capturing the sociomateriality of digital literacy events

Bhatt

Roock

2014

Research in Learning Technology

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This paper discusses a method of collecting and analysing multimodal data during classroom-based digital literacy research. Drawing on reflections from two studies, the authors discuss theoretical and methodological implications encountered in the collection, transcription and presentation of such data. Following an ethnomethodological framework that co-develops theory and methodology, the studies capture digital literacy activities as real-time screen recordings, with embedded video recordings of participants' movements and vocalisations around the tasks during writing. The result is a multimodal rendition of digital literacy events on-and off-screen, allowing linguistic and multimodal transcriptions to capture the complexity of the data in a format amenable to analysis. Acquiring such data allowed for the development of detailed analyses of digital literacy events in the classroom, including interaction that would otherwise have escaped standard ethnography and video analysis, through sensibilities that approach social and material items without a priori hierarchies. This leads us to a 'performative' notion of digital literacies and an analytic methodology that is useful for researchers paying greater attention to the sociomaterial assemblages in which digital literacy events unfold.

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Section: Video Recorded Datamentioning

confidence: 99%

Capturing the sociomateriality of digital literacy events

Bhatt

Roock

2014

Research in Learning Technology

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“…Awareness has been recognized to be a problematic concept in CSCW (Cabitza and Simone, 2013;Gross, 2013;Heath et al, 2002;Schmidt, 2002). Schmidt (2002) provocatively remarks that the very first question we should ask is: "awareness of what?"…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Of Corals and Web Portals: Towards a Digital Representation of Risk for the Cold-Water Corals in the Oil and Gas Sector

Parmiggiani¹

2014

COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France

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Abstract. Integrated Operations in the oil and gas industry depend on highly cooperative yet computer-mediated and distributed workflows across complex information infrastructures. In particular, offshore operations rely heavily on digital technologies to gain remote access to subsea oil or natural gas fields, and are at the same time subject to strict requirements by authorities to prevent pollution in the marine environment. Operators are consequently dependent on models and representations to assess and predict environmental risk. However, the heterogeneous disciplines operating a field cannot count on a shared perspective on environmental risk as their activities span across organizational and political boundaries. We present a case study from a Norwegian oil and gas company that is developing a set of tools and methodologies for providing heterogeneous users with awareness of the risk for the cold-water coral reefs off the coasts of Norway. In particular, we focus on the articulation work carried on to let representations and models compensate for the inevitable lack of shared awareness of environmental risk while at the same time fit the existing sociotechnical infrastructure. We discuss actors' strategies to foreground the infrastructure by: (1) bootstrapping the environmental data; (2) mediating with the existing corporate infrastructure; and (3) enacting the subsea context for operators.

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“…While the concept of situation awareness (SA) is defined as "the perception of the elements in the environment within a volume of time and space, their comprehension and meaning, and the projection of their status in the near future" (Endsley 1988), the concept of awareness as it is used in CSCW is concerned with the practices through which actors display their activities to, and monitor the activities of, colleagues in order to support their collaborative work (Heath et al 2002;Schmidt 2002). As such, awareness is seen as essential for effective collaborative work.…”

Section: Awarenessmentioning

confidence: 99%

Beyond handover: supporting awareness for continuous coverage

et al. 2010

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Hospitals are required to operate as a continuous system because patient care cannot be temporarily suspended and handover is seen as a key method for enabling this. This paper reports a study of handover in a medical admissions unit. We draw on the notion of awareness as conceptualised within the Computer Supported Cooperative Work literature to explore the role played by a variety of cognitive artifacts in supporting continuous coverage. While such awareness is typically characterised as being 'effortless', our study reveals that maintaining awareness in a context such as the medical admissions unit is effortful due to invisible work. We suggest that the notion of awareness is beneficial for exploring the practices of continuous coverage because it moves attention away from the moment of handover, instead encouraging consideration of the variety of practices through which clinicians display their work to, and monitor the work of, colleagues on different shifts. We argue that efforts to support continuous coverage should focus on improving awareness by increasing the visibility of information.

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Configuring Awareness

Cited by 208 publications

References 9 publications

Capturing the sociomateriality of digital literacy events

Capturing the sociomateriality of digital literacy events

Of Corals and Web Portals: Towards a Digital Representation of Risk for the Cold-Water Corals in the Oil and Gas Sector

Beyond handover: supporting awareness for continuous coverage

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