Conflict management and job characteristics of nurses in South African public hospitals

Milton, David R.; Nel, Jan Alewyn; Havenga, Werner; Rabie, Tinda

doi:10.1080/14330237.2015.1078085

Cited by 6 publications

(7 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…In one study, several organisational factors predicted the use of the different conflict‐management styles. Time demand predicted the use of avoiding, obliging, and integrating conflict handling styles; workload predicted the use of integrating and dominating conflict handling styles; crisis management predicted the use of avoiding and dominating conflict handling style; colleague support predicted the use of an avoiding, integrating, and compromising conflict handling style; payment predicted the use of an obliging and dominating conflict handling style; and job security and feedback predicted the use of an integrating conflict handling style (Milton et al., ).…”

Section: Resultsmentioning

confidence: 99%

“…Interestingly, two studies attempted to explain conflict handling styles in nurses in relation to their personality (Whitworth, ) and emotional intelligence (Mohamed & Yousef, ; Morrison, ). Moreover, only a very few studies (Ebrahim et al., ; Hendel et al., ; Kunaviktikul et al., ; Milton et al., ) considered organisational or contextual and interpersonal factors in examining nurses’ individual modes of handling conflicts. More studies should therefore be conducted in the future to identify how certain organisational or contextual and interpersonal factors in nurses influence their choice of handling conflicts.…”

Section: Discussionmentioning

confidence: 99%

“…Interestingly, two studies attempted to explain conflict handling styles in nurses in relation to their personality (Whitworth, 2008) and emotional intelligence (Mohamed & Yousef, 2014;Morrison, 2008). Moreover, only a very few studies (Ebrahim et al, 2014;Hendel et al, 2005;Kunaviktikul et al, 2000;Milton et al, 2015) considered organisational or contextual and interpersonal factors in examining nurses' individual modes of handling conflicts.…”

Section: Discussionmentioning

confidence: 99%

“…Only a very few studies examined the modes of handling conflict among nursing professionals in relation to organisational or contextual factors (Ebrahim et al, 2014;Hendel, Fish, & Galon, 2005;Kunaviktikul et al, 2000;Milton, Nel, Havenga, & Rabie, 2015). Staff nurses and nurse managers who are employed in a university hospital tended to use the "compromising style" when managing and dealing with conflict when compared with nurses in teaching hospitals (Ebrahim et al, 2014).…”

Section: Organisational and Hospital Characteristics That Influencementioning

confidence: 99%

See 3 more Smart Citations

An integrative review on conflict management styles among nursing professionals: implications for nursing management

2018

View full text Add to dashboard Cite

This integrative review provided up-to-date evidence that is useful when formulating interventions to equip nurses with positive conflict-management styles necessary to mitigate and manage conflict. Such interventions may include: structured training on conflict management, team building, and conflict coaching activities, continuing professional development, reflective exercises, simulation, and role playing.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Organisational and Hospital Characteristics That Influencementioning

confidence: 99%

See 2 more Smart Citations

An integrative review on conflict management styles among nursing professionals: implications for nursing management

2018

View full text Add to dashboard Cite

show abstract

“…Since it was developed in the nineteen eighties the ROCI-II has been used in a variety of contexts, for example, to examine whether conflict style predicts desirable outcomes (e.g., Desivilya, Somech, & Lidgoster, 2010; Zwahr-Castro & Dicke-Bohman, 2014) and to determine the factors influencing conflict style as measured by ROCI-II (e.g., Milton, Nel, Havenga, & Rabie, 2015; Morris-Rothschild & Brassard, 2006; Solanki & Desai, 2015). However most of these studies neglected to examine the measurement properties of the ROCI-II and just a handful of studies have reported superficial explorations of the latent structure of the ROCI-II (e.g., Chen, Zhao, Liu, & Wu, 2012; Rahim, Antonioni, & Psenicka, 2001; Sorenson, Morse, & Savage, 1999; Zhang, Chen, & Sun, 2015).…”

mentioning

confidence: 99%

The Structure of Conflict Styles in Adolescents

Filsecker

Abs

Roczen

2020

European Journal of Psychological Assessment

View full text Add to dashboard Cite

Abstract. This study examines the latent structure of the Rahim Organizational Conflict Inventory – II (ROCI-II) in several samples of secondary school students. Findings from earlier studies conducted in adult populations suggested that the instrument has a four- or five-factor structure; however, the exploratory factor analysis (EFA) in this study yielded a three-factor (integrating, dominating, avoiding) solution, with most of the items associated with a fourth factor (Obliging) failing to load as predicted. A confirmatory factor analysis (CFA) replicated the three-factor solution satisfactorily. A multiple-group CFA indicated that the ROCI-II showed invariant measurement properties in male and female students and corroborated the concurrent validity of the three-factor solution. The integrating factor was related positively to a measure of perspective taking but negatively to a measure of reluctance to participate. The avoiding factor was associated with a measure of reluctance to participate. We discuss the implications of the results for understanding the latent structure of the ROCI-II in adolescents.

show abstract

The mediating role of job burnout in the effect of conflict management on work stress in nurses

Kızılkaya

2024

Curr Psychol

View full text Add to dashboard Cite

In the health sector, which is one of the sectors where human interaction is intense, nurses experience work stress for various reasons. Conflict management skills of nurses have an important role in overcoming the obstacles caused by work stress (such as job burnout). The effect of conflict management on work stress varies according to job burnout. The purpose of this study was to determine the mediating role of job burnout in the effect of conflict management on work stress in nurses. A total of 392 nurses working in Şanlıurfa province in Turkey participated in the study. The survey method was used for the study in which the participants were included between 24.04.2023 and 02.05.2023, both face-to-face and online. The questionnaire includes questions about the personal characteristics of nurses, as well as the General Work Stress Scale, Job Burnout Scale, and Conflict Management Scale as measurement tools. There is a negative and significant relationship between conflict management and work stress (r=) and job burnout. There is a positive and significant relationship between work stress (r=-.574, p < .01) and job burnout (r=-.573, p < .01). It has been determined that job burnout has a mediating role in the effect of conflict management on work stress. It is recommended to develop nurses’ conflict management skills.

show abstract

Conflict management and job characteristics of nurses in South African public hospitals

Cited by 6 publications

References 34 publications

An integrative review on conflict management styles among nursing professionals: implications for nursing management

An integrative review on conflict management styles among nursing professionals: implications for nursing management

The Structure of Conflict Styles in Adolescents

The mediating role of job burnout in the effect of conflict management on work stress in nurses

Contact Info

Product

Resources

About