Small and medium enterprises (SME) are the driving force behind market economies as well as the development. In Malaysia, SME is known as the backbone of the Malaysian economy and becoming a major employer throughout the region. However, pandemic of Covid-19 outbreak has become a global disruption and affecting the global economy as well as the SME around the globe. As the phenomena are unprecedented, there is a lack of studies on the impact of pandemic on businesses especially among SMEs in Malaysia. Since most of the workforce in Malaysia is contribute by SMEs, increasing the performance of employees is crucial because it will lead to the Malaysian economy sustainability, especially during such crisis. One of the factors that can influence employee performance is personality traits. Personality is one of the major psychological factors affecting the human behaviour and important in the work place. In psychology, the five personality traits are five broad domains or dimensions of personality which consists of extroversion, openness, conscientiousness, agreeableness, and neuroticism. This Big Five Factor have an important role in enhancing the efficiency and effectiveness of employee performance. Therefore, this conceptual paper aims to explore the role of personality traits in determining employee performance within SMEs context in Malaysia due to the pandemic situation.