Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors

Characteristics of a successful collaboration in evaluation of a health care innovation: lessons learned from GPS locator technology for dementia clients

“…This finding confirms literature reports that assert effective vendor support as a key factor of success in implementation. 30,31 Based on the results of the LDP, key recommendations to support successful trials of technology and innovation are highlighted below:…”

On the Road to Digital Transformation: A Literature Review of IT Program Management

“…In the IT service program, this would be a set of related IT projects and supporting projects to design IIP and build the OIP in support of these activities. One representative example of this type of IT program covers the needs of an IT outsourcing agency (Parolia et al, 2015). Table 2 contains other sources.…”

The Entwinement of Project and Information Technology Research Editorial

“…Social interdependencies lead to cooperative arrangements improving performance of programs (Parolia et al, 2011). Interdependence of goals and resources among projects can create conflict, but effective management in the resolution of conflict can lead to better solutions than otherwise obtainable (Jiang et al, 2014; Parolia et al, 2015). Managing the IT program requires working in a multiteam system characterized by teams with different tasks but all working in a dynamic environment (Wu et al, 2020).…”