Conflicts management in public sector nursing

Lahana, Eleni; Tsaras, Konstantinos; Kalaitzidou, Aikaterini; Galanis, Petros; Καϊτελίδου, Δάφνη; Sarafis, Pavlos

doi:10.1080/20479700.2017.1353787

Cited by 30 publications

(38 citation statements)

References 15 publications

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“…This style is also especially effective when dealing with complex issues, with strategic issues pertaining to an organisations objectives and policies, and long-range planning (Rahim, 2011). When this style is used during conflict situations, it is attributed to fewer stressful situations and conflicts among individuals (Tjosvold, Law, & Sun, 2006) and is often associated with higher job satisfaction and positive work relations (Lahana et al, 2017). Recent studies suggested that practising and student nurses, when faced with conflicts, manage conflict by integrating or collaborating with the conflicting party (Erdenk & Altuntas, 2017;Labrague & McEnroe-Petitte, 2017).…”

Section: Discussionmentioning

confidence: 99%

An integrative review on conflict management styles among nursing professionals: implications for nursing management

2018

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This integrative review provided up-to-date evidence that is useful when formulating interventions to equip nurses with positive conflict-management styles necessary to mitigate and manage conflict. Such interventions may include: structured training on conflict management, team building, and conflict coaching activities, continuing professional development, reflective exercises, simulation, and role playing.

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Section: Discussionmentioning

confidence: 99%

An integrative review on conflict management styles among nursing professionals: implications for nursing management

2018

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“…Nursing requires much collaboration and teamwork. In this context, perceived social support is of great importance because, as Schwarzer and Knoll (2007) note, conflicts in work teams multiply when employees perceive little support from their supervisors and/or co-workers [43][44][45].…”

Section: Introductionmentioning

confidence: 99%

Analyzing the Job Demands-Control-Support Model in Work-Life Balance: A Study among Nurses in the European Context

Romero

Ariza-Montes

Perlines

2020

IJERPH

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The balance of personal life with professional life is a topical issue that is increasingly worrisome due to globalization, the rapid introduction of new technologies into all areas of human life, the overlap between time between work and family, new organizational systems, and changes in the nature of work. This problem is accentuated by professions subjected to intense labor demands, as is the case of nurses. Adopting the Job Demand–Control–Support model, the main purpose of this research is to analyze how these factors lead to a greater or lesser degree of work–life balance. The research proposes a logistic regression model, which was constructed with a sample of 991 nursing professionals from the V European Working Conditions Survey. The results obtained confirm, on the one hand, that there is a significant effect of physical demands (but not psychological demands) on work–life balance. On the other hand, the moderating effects of job control are partially confirmed for psychological demands, and those of supervisor support (but not co-worker support) are partially confirmed for physical demands. In conclusion, the present research shows that effective management of nurses’ work context can decisively contribute to finding the difficult balance between personal and professional time.

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“…Nurses are confronted with various conflicts as part of their professional practice (Zakari, Al Khamis, & Hamadi, 2010). Although conflict in nursing is often perceived as a negative problem, it can address care management issues and lead to personal and organizational growth (Lahana et al, 2019). The recent studies suggested that failures with managing conflicts may lead to negative organizational outcomes such as high turnover, high absenteeism, high burnout, lower efficiency, patient dissatisfaction, errors and poor patient outcomes, low job satisfaction and organizational commitment (Cox, 2003;Ding et al, 2018;Loes & Tobin, 2018;Siu, Spence Laschinger, & Finegan, 2008;Spector & Jex, 1998).…”

Section: Introductionmentioning

confidence: 99%

Conflict in nursing studies: A bibliometric analysis of the top 100 cited papers

Kantek

Yeşilbaş

2020

Journal of Advanced Nursing

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Aim: This study aimed to identify and investigate the main characteristics of the top 100 most cited studies on conflict in published in nursing category in the Web of Science database using bibliometric and social network analysis methods. Design: A retrospective bibliometric analysis was used. Methods: The study data were obtained from the Web of Science (WoS) database. The top 100 studies with the highest number of citations were included in the study. The study data were analysed with Excel and SPSS and they were visualized with VOSviewer. Results: It was concluded that the studies in the research were published in 38 different journals between 1974-2019 and they were conducted by 245 different authors from 24 different countries. It was further reported that the Journal of Advanced Nursing was the most productive journal and the USA was the most productive country. The most commonly used keywords were "nurse," "conflict," "nursing," "job satisfaction," "work-family conflict" and "ethical conflict." Conclusion: The issue of conflict is a growing field of scientific study for nursing researchers. The quality of researches will be certainly enhanced in future with the studies published in journals with high impact factors. Impact: The research of the top 100 most cited paper is a new and innovative bibliometric approach to understand nursing literature. There is very little information about the development, structure and characteristics of the existing mass of knowledge on conflict in nursing studies. The study findings establish a basis of information for planning further studies and providing guidance. In addition, this study provides researchers, scientific journals, institutions and countries with an opportunity to assess and compare their own performance in conflict literature in nursing studies. However, the fact that the most cited studies in the field of conflict in nursing is in demand by journals with high impact factor is a source of motivation for researchers studying in this field.

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Conflicts management in public sector nursing

Cited by 30 publications

References 15 publications

An integrative review on conflict management styles among nursing professionals: implications for nursing management

An integrative review on conflict management styles among nursing professionals: implications for nursing management

Analyzing the Job Demands-Control-Support Model in Work-Life Balance: A Study among Nurses in the European Context

Conflict in nursing studies: A bibliometric analysis of the top 100 cited papers

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