Connected hearing healthcare: shifting from theory to practice

Glista, Danielle; Ferguson, Melanie A.; Muñoz, Karen F.; Davies-Venn, Evelyn E.

doi:10.1080/14992027.2021.1896794

Cited by 6 publications

(4 citation statements)

References 2 publications

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“…4 Hearing services delivered within a connected model can better embrace rapid technological advancement and facilitate integrated approaches to hearing care, with the potential to benefit hearing outcomes and service efficiencies, while maintaining a central focus on innovation as the future of hearing healthcare. 5 The provision of hearing services outside of the traditional care model often requires a certain readiness state that can vary across individuals based on their experiences, opportunities, motivations, and capabilities. Fig.…”

Section: Connected Hearing Care In the Modern Hearing Care Landscapementioning

confidence: 99%

The Modern Hearing Care Landscape: Toward the Provision of Personalized, Dynamic, and Adaptive Care

Glista

Schnittker²,

Brice

2023

Semin Hear

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New technologies and developments in hearing healthcare are rapidly transforming service models, delivery channels, and available solutions. These advances are reshaping the ways in which care is provided, leading to greater personalization, service efficiencies, and improved access to care, to name a few benefits. Connected hearing care is one model with the potential to embrace this “customized” hearing experience by forging a hybrid of health–technology connections, as well as traditional face-to-face interactions between clients, providers, and persons integral to the care journey. This article will discuss the many components of connected care, encompassing variations of traditional and teleaudiology-focused services, clinic-based and direct-to-consumer channels, in addition to the varying levels of engagement and readiness defining the touch points for clients to access a continuum of connected hearing care. The emerging hearing healthcare system is one that is dynamic and adaptive, allowing for personalized care, but also shifting the focus to the client's needs and preferences. This shift in the care model, largely driven by innovation and the growing opportunities for clients to engage with hearing technology, brings forth new, exciting, and sometimes uncomfortable discussion points for both the provider and client. The modern hearing care landscape benefits clients to better meet their needs and preferences in a more personalized style, and providers to better support and address those needs and preferences.

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Section: Connected Hearing Care In the Modern Hearing Care Landscapementioning

confidence: 99%

The Modern Hearing Care Landscape: Toward the Provision of Personalized, Dynamic, and Adaptive Care

Glista

Schnittker²,

Brice

2023

Semin Hear

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“…As the overall landscape of virtual care within the hearing healthcare field advances, it is expected that clinical practice recommendations will also be required to evolve to 'better' integrate new delivery models and/or applications. 26 One area experiencing rapid technological advancement includes the real-world application of digital health interventions, such as smartphone-enabled mobile health (mHealth). mHealth, encompasses health practice that are supported/ monitored by mobile devices, most commonly including smartphones.…”

Section: Study Limitations and Future Directionsmentioning

confidence: 99%

Phase 2 of collaborative action around the implementation of virtual hearing aid care: Evaluation of a clinical practice guideline

Glista

O'Hagan

DiFabio

et al. 2023

Evaluation Clinical Practice

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Rationale: Following the onset of the COVID-19 pandemic, a clinical practice guideline (CPG) around virtual hearing aid practices was developed to fill a knowledge gap within the field of audiology. Details outlining the development and mobilization of this draft guideline were outlined as Phase 1 (described in a paired paper).Aims and Objectives: This study describes Phase 2 of this project as part of the Knowledge-to-Action Framework, including an evaluation of the methodological quality of the guideline and the resulting tailored version of the document (v2.0). Method:The Appraisal of Guidelines for Research and Evaluation II instrument was used to assess methodological quality and to guide revisions. Twenty-two clinicians, from a variety of clinical backgrounds, participated in the evaluation. Results and Conclusion:Findings reported across six domains suggest high mean scores, ranging from 78% to 81%, in order of scope and purpose (highest rated), stakeholder involvement, rigour of development, applicability, clarity of presentation, and editorial independence. Specific recommendations made by in international co-creation team during the evaluation informed the final version of the CPG. Future development and evaluation efforts should aim to include greater representation from nontraditional practice contexts to strengthen global applicability.

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“…1 The value of such services then, as with now, is that service delivery models that use remote technologies have the potential to maximize limited global healthcare resources by providing greater, and more flexible, opportunities for clients and healthcare professionals, thereby optimizing hearing healthcare. 2 Benefits of telehealth are numerous, most notably greater equity and access to healthcare by overcoming barriers of time, mobility, and geography. The geographical benefit is particularly the case in countries with a large land mass, such as Australia, with scattered populations in rural and remote communities.…”

mentioning

confidence: 99%

“…4 As the field has developed within audiology so has the terminology, whereby telehealthdelivered audiology services can be referred to as connected hearing healthcare (CHH), teleaudiology, and e-audiology, amongst others. 2,5,6 All these terms encompass the broad use of telehealth and ehealth, of which mhealth is a subcategory that delivers healthcare via mobile technologies. In brief, these terms encompass a combination of people, processes, and technology.…”

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confidence: 99%

Remote Technologies to Enhance Service Delivery for Adults: Clinical Research Perspectives

et al. 2023

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There are many examples of remote technologies that are clinically effective and provide numerous benefits to adults with hearing loss. Despite this, the uptake of remote technologies for hearing healthcare has been both low and slow until the onset of the COVID-19 pandemic, which has been a key driver for change globally. The time is now right to take advantage of the many benefits that remote technologies offer, through clinical, consumer, or hybrid services and channels. These include greater access and choice, better interactivity and engagement, and tailoring of technologies to individual needs, leading to clients who are better informed, enabled, and empowered to self-manage their hearing loss. This article provides an overview of the clinical research evidence-base across a range of remote technologies along the hearing health journey. This includes qualitative, as well as quantitative, methods to ensure the end-users' voice is at the core of the research, thereby promoting person-centered principles. Most of these remote technologies are available and some are already in use, albeit not widespread. Finally, whenever new technologies or processes are implemented into services, be they clinical, hybrid, or consumer, careful consideration needs to be given to the required behavior change of the key people (e.g., clients and service providers) to facilitate and optimize implementation.

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Connected hearing healthcare: shifting from theory to practice

Abstract: This article has been republished with minor changes. These changes do not impact the academic content of the article.

Cited by 6 publications

References 2 publications

The Modern Hearing Care Landscape: Toward the Provision of Personalized, Dynamic, and Adaptive Care

The Modern Hearing Care Landscape: Toward the Provision of Personalized, Dynamic, and Adaptive Care

Phase 2 of collaborative action around the implementation of virtual hearing aid care: Evaluation of a clinical practice guideline

Remote Technologies to Enhance Service Delivery for Adults: Clinical Research Perspectives

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