Connections and Disconnections between Online Health Information Seeking and Offline Consequences

Chi, Yu; He, Daqing; Xiao, Fanghui; Zou, Ning

doi:10.1145/3421937.3421982

Cited by 2 publications

(2 citation statements)

References 50 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Since January 2020, COVID-19 has been one of the most popular trends on social media such as Twitter and Sina Weibo in many countries, and it continues to remain as a trending topic. The public has developed a habit of searching for health information online (Chi et al, 2020;Wu et al, 2020). There is no doubt that global health crisis is also an information crisis (Xie et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Understanding citizen engagement and concerns about the COVID-19 pandemic in China: a thematic analysis of government social media

Luo

Duan

Shang

et al. 2021

AJIM

View full text Add to dashboard Cite

PurposeIn crises such as the coronavirus disease 2019 (COVID-19) pandemic, governments need to act in time to lead citizens toward rational reactions and disclose information effectively to the public. This paper aims to understand the content published by the government and identify how citizen engagement relates to content type and emotional valence.Design/methodology/approachThe grounded theory approach was adopted and nine types of content posted by the government were observed. The data were obtained from “People's Daily”, an official Sina Weibo account representing the voice of the Chinese government, from January 3 to June 22 in 2020.FindingsThe analysis shows that information related to emotional support and social mobilization were the most reposted, while those mentioning immoral and illegal incidents were the most liked and commented. Also, it was found that positive posts tend to attract more likes, yet with fewer reposts than neutral posts.Originality/valueThe authors adopted thematic analysis and focused on the impact of post content and valence on user participation behavior. This study expands the existing literature. The government can improve crises management capability by learning about citizen engagement behaviors on social media.

show abstract

Section: Introductionmentioning

confidence: 99%

Understanding citizen engagement and concerns about the COVID-19 pandemic in China: a thematic analysis of government social media

Luo

Duan

Shang

et al. 2021

AJIM

View full text Add to dashboard Cite

show abstract

“…Emotions are associated with aspects of the information search process; anxiety and uncertainty can provoke searches, and people can have emotional reactions to search results (Lopatovska & Arapakis, 2011). Emotion and perceived relevance following searches can also predict attitudes and behavior, including decision making (Chi et al, 2020; Myrick, 2017).…”

Section: Introductionmentioning

confidence: 99%

Interactions between affect, cognition, and information behavior in the context of fibromyalgia

Chen¹

2021

Asso for Info Science & Tech

View full text Add to dashboard Cite

It is widely recognized that affect and cognition can have a profound influence on information behavior. However, how these factors affect information behavior in the context of chronic, stigmatized conditions is less clear. This study employed a qualitative approach to explore the interrelatedness of affect, cognition, and information behavior among persons with fibromyalgia. Persons with fibromyalgia were recruited using multiple recruitment strategies (e.g., listservs and social media) for an interview study. The interview guided participants to tell their story as they drew a timeline. Data were analyzed using qualitative data analysis methods based on the Grounded Theory Methodology. Participants' narratives illustrated that affect and cognition had diverse effects on participants' information and health behaviors: uncertainty and negative affect promoted information seeking; affect and information facilitated reconceptualization and self-growth; and online venues facilitated venting, gave rise to validating experiences, and provided opportunities to help others. This study's findings contribute to extant knowledge by connecting affect, cognition, and action in long-term health management. The study also provides recommendations for practice: a need to focus on practical management strategies in information provision, develop information resources to address the needs of diverse populations, and promote empathy and awareness concerning invisible conditions.

show abstract

Connections and Disconnections between Online Health Information Seeking and Offline Consequences

Cited by 2 publications

References 50 publications

Understanding citizen engagement and concerns about the COVID-19 pandemic in China: a thematic analysis of government social media

Understanding citizen engagement and concerns about the COVID-19 pandemic in China: a thematic analysis of government social media

Interactions between affect, cognition, and information behavior in the context of fibromyalgia

Contact Info

Product

Resources

About