“…Examples of behaviour management techniques are tell-show-do, positive reinforcement, modelling, behaviour shaping, desensitisation and alternative techniques (flexible control, distraction and memory restructuring). 9 Techniques used to improve communication with young children include distraction, non-verbal communication, voice control, tell-show-do, positive reinforcement, parental presence/absence, and protective stabilisation. 7,10 To encourage the child to act in a more suitable manner in the dental clinic, the sole use of behavioural management techniques is preferred.…”