Consensus Making in Requirements Negotiation: the communication perspective

Price, Jenny; Cybulski, Jacob L.

doi:10.3127/ajis.v13i1.72

Cited by 11 publications

(7 citation statements)

References 16 publications

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“…Various reasons exist for software system development failures. Such failures are often attributed to issues associated with human communication factors with respect to the determination of requirements (Alvarez, 2002;Price and Cybulski, 2007). Therefore, communication skills are considered in the present study.…”

Section: Stakeholders' Communication Skillsmentioning

confidence: 99%

“…This phase directly impacts the quality and cost of the software. Ineffective elicitation process generally generates poor requirements and this leads to a lowquality system, a delay in the schedule and an increase in costs (Price and Cybulski, 2007). For a successful requirements elicitation process, active and appropriate stakeholder participation is required.…”

Section: Requirements Elicitationmentioning

confidence: 99%

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Stakeholders Selection Model for Software Requirements Elicitation

Anwar¹,

Razali

2016

American Journal of Applied Sciences

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Requirements elicitation is the most critical phase in software requirements engineering. The process is resource intensive, as it concerns with a lot of dedicated stakeholders gathering purposefully to present and stipulate software requirements. The extent of effectiveness of the process is greatly influenced by the suitability of the stakeholders in the process of gathering the requirements. Previous studies indicate that improper stakeholder selection normally lead to unsuccessful requirements elicitation process. Such phenomena would later cause serious impacts to projects such as costly rework, overrun schedule and poor quality software. This study addresses this issue by proposing a model for selecting the suitable stakeholders during requirements elicitation process. The study adopts both the quantitative data collection and analysis. The data gathering was done through survey questionnaire among 300 project managers and analysts. The study employs the Structural Equation Modelling (SEM) to analyse the quantitative data. The results indicate that selecting stakeholders with appropriate characteristics such as stakeholders role, knowledge and communication skills have significant effects on the requirements elicitation phase. The results also reveal that requirements elicitation phase has significant influence on requirements quality. This model is useful for project managers to decide on appropriate stakeholders who are going to be chosen based on their characteristics during requirements elicitation phase.

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Section: Stakeholders' Communication Skillsmentioning

confidence: 99%

Section: Requirements Elicitationmentioning

confidence: 99%

Stakeholders Selection Model for Software Requirements Elicitation

Anwar¹,

Razali

2016

American Journal of Applied Sciences

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“…Nguyen and Cybulski share this view and compare the RE process to an emergent constructivist learning process situated in a collaborative socio-organisational context, necessary to solve an ill-structured problem [22]. Price and Cybulski describe the consensus-building process in RE [23]. Fischer underlines the need for communities, rather than individuals, and for interdisciplinary teams in software design [24].…”

Section: Phase 1: Rq1 -Collaborative Creativity In Re Literaturementioning

confidence: 99%

Collaborative creativity in requirements engineering: Analysis and practical advice

Mahaux

Gotel

Mavin

et al. 2013

IEEE 7th International Conference on Research Challenges in Information Science (RCIS)

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Requirements engineering (RE) often entails interdisciplinary groups of people working together to find novel and valuable solutions to a complex design problem. In such situations RE requires creativity in a form where interactions among stakeholders are particularly important: collaborative creativity. However, few studies have explicitly concentrated on understanding collaborative creativity in RE, resulting in limited advice for practitioners on how to support this aspect of RE. This paper provides a framework of factors characterising collaborative creative processes in RE. These factors enable a systematic investigation of the collaboratively creative nature of RE. They can potentially guide practitioners when facilitating RE efforts, and also provide researchers with ideas on where to focus when developing methods and tools for RE.

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“…The sorting is called prioritization. Interpersonal skills are important to ensure an effective RE process [14,15,16]. The skills therefore can be used as the final measures to qualify the selected stakeholders as the best possible participants.…”

Section: Related Workmentioning

confidence: 99%

“…The sorting is called prioritization. Interpersonal skills are important to ensure an effective requirement engineering process [14,15,16].…”

Section: Stakeholder Analysismentioning

confidence: 99%