Consequences of job insecurity for hospitality workers amid COVID-19 pandemic: does social support help?

Abbas, Muhammad; Malik, Mehwish; Sarwat, Nosheen

doi:10.1080/19368623.2021.1926036

Cited by 56 publications

(56 citation statements)

References 63 publications

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“…The first research hypothesis suggested a positive significant influence of job insecurity on turnover intention. As expected, the results supported this hypothesis and previous literature e.g., [ 4 , 7 , 8 , 27 ]. The COVID-19 pandemic has created a common perception of job insecurity among hotel workers, and this significantly affected their intention to leave the organization.…”

Section: Discussionsupporting

confidence: 92%

“…Previous research (e.g., [ 3 , 4 ]) has shown that crises, e.g., economic, political unrest, and health-related crises, often have a negative psychological impact on hotel workers and ultimately on their attitude and behaviors. Workers often feel stressed, unsecured, and worried about their continuity in the job and might think about changing their career [ 4 , 5 , 6 , 7 , 8 ]. The long lasting COVID-19 pandemic has helped the spread of the perception of job insecurity among hotels workers and has negatively affected their attitudes and behavior [ 8 ].…”

Section: Introductionmentioning

confidence: 99%

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The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention

Alyahya

Elshaer

Sobaih

2021

IJERPH

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The COVID-19 pandemic has severe psychological and psychosocial impacts on hotel workers. This study examines the causal direct impact of both job insecurity and distributive injustice, which were common in hotels post COVID-19, on social loafing behavior among hotel workers, and the indirect impact through turnover intention. Data were collected from 850 hotels workers in the Kingdom of Saudi Arabia. Using results obtained through structural equation modeling (SEM), the spread of both job insecurity and distributive injustice positively and significantly influences turnover intention among hotel workers post the COVID-19 pandemic. The results also found that turnover intention fully mediates the influence of both distributive injustices on social loafing behavior. On the other side, it partially mediates job insecurity on social loafing behavior among hotel workers. Implications for scholars and practitioners as well as limitations of current research are discussed.

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Section: Discussionsupporting

confidence: 92%

Section: Introductionmentioning

confidence: 99%

The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention

Alyahya

Elshaer

Sobaih

2021

IJERPH

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“…Consistent with the expectations and previous studies’ results [ 68 , 69 , 70 , 71 , 72 , 73 , 74 ], job insecurity was found to reduce job embeddedness, reinforce the turnover intention, and promote employees’ unethical organizational behavior. However, there are scarce studies conducted in non-Western countries on these relationships [ 75 ].…”

Section: Discussion and Contributionssupporting

confidence: 91%

Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention

Elshaer

Azazz

2021

IJERPH

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The worldwide economic crisis initiated by the COVID-19 pandemic certainly altered the perception of regular job insecurity dimensions and brought these to the ultimate level. When employees feel insecure, they may decide to participate in unethical behavior in the name of the company to avoid layoff and become retained employees. This study investigated the relationship between job insecurity and unethical organizational behavior through the mediating role of job embeddedness and turnover intention. A total of 685 employees working in five- and four-star hotels and category A travel agents participated in this study. Data were analyzed using structural equation modeling. Job embeddedness and turnover intention were found to be partially mediated by the impact of job insecurity on unethical organizational behavior. Theoretical and practical implications were identified and discussed.

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“…In contrast, drivers, also as gig economy workers, show no significant increase in anxiety and stress during the national lockdown in France. Abbas et al ( 16 ) also report reduced stress of employees during the lockdown in Pakistan. Nevertheless, the studies carrying out in developing countries (i.e., Indian) show more negative psychological reactions than positive outcomes.…”

Section: Resultsmentioning

confidence: 93%

“…The underlying reasons for employees' mental health issues are primarily due to the lockdown-induced fear of job insecurity ( 16 ), financial losses ( 17 ), and excessive exposure to misinformation while using social media to keep social connections ( 18 ). Therefore, scholars suggest several practical interventions, such as social support, timely and sufficient mental health assistance, to mitigate the emerged psychological symptoms during the lockdown period ( 16 , 17 ).…”

Section: Resultsmentioning

confidence: 99%

Work-Related Mental Health Under COVID-19 Restrictions: A Mini Literature Review

Liu

2021

Front. Public Health

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Coronavirus Disease 2019 (COVID-19) restrictions, including national lockdown, social distancing, compulsory quarantine, and organizational measures of remote working, are imposed in many countries and organizations to combat the coronavirus. The various restrictions have caused different impacts on the employees' mental health worldwide. The purpose of this mini-review is to investigate the impact of COVID-19 restrictions on employees' mental health across the world. We searched articles in Web of Science and Google Scholar, selecting literature focusing on employees' mental health conditions under COVID-19 restrictions. The findings reveal that the psychological impacts of teleworking are associated with employees' various perceptions of its pros and cons. The national lockdown, quarantine, and resuming to work can cause mild to severe mental health issues, whereas the capability to practice social distancing is positively related to employees' mental health. Generally, employees in developed countries have experienced the same negative and positive impacts on mental health, whereas, in developing countries, employees have reported a more negative effect of the restrictions. One explanation is that the unevenly distributed mental health resources and assistances in developed and developing countries.

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Consequences of job insecurity for hospitality workers amid COVID-19 pandemic: does social support help?

Cited by 56 publications

References 63 publications

The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention

The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention

Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention

Work-Related Mental Health Under COVID-19 Restrictions: A Mini Literature Review

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