Considerations for implementing an organizational lessons learned process.

Abstract

This report examines the lessons learned process by a review of the literature in a variety of disciplines, and is intended as a guidepost for organizations that are considering the implementation of their own closed-loop learning process. Lessons learned definitions are provided within the broader context of knowledge management and the framework of a learning organization. Shortcomings of existing practices are summarized in an attempt to identify common pitfalls that can be avoided by organizations with fledgling experiences of their own. Lessons learned are then examined through a dual construct of both process and mechanism, with emphasis on integrating into organizational processes and promoting lesson reuse through data attributes that contribute toward changed behaviors. The report concludes with recommended steps for follow-on efforts. 4 ACKNOWLEDGMENTS

Uma proposta de metadados para o registro de lições aprendidas em projetos

“…2020. 214 complexidade desta atividade segundo Duffield e Whitty (2012), corroborando assim a importância que Fosshage (2013) atribui à estrutura e ao formato que os sistemas de registro de lições aprendidas devem ter para facilitar a recuperação de seus dados sempre que necessário.…”