2023
DOI: 10.1016/j.ijresmar.2022.05.004
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Consistency and commonality in advertising content: Helping or Hurting?

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Cited by 4 publications
(8 citation statements)
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“…Few studies have examined the role advertising consistency on consumer behavior. Advertising messages which are consistent to prior messages by the same brand are more easily assimilated (Kilgour and Koslow, 2009), generate positive WOM (Mafael et al, 2021), and drive sales especially for smaller brands (Becker and Gijsenberg, 2022). These findings, however, focus on ad message content and do not offer insight on consumers' perceived information consistency as a response to advertising.…”
Section: Advertising Communications and Information Consistencymentioning
confidence: 85%
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“…Few studies have examined the role advertising consistency on consumer behavior. Advertising messages which are consistent to prior messages by the same brand are more easily assimilated (Kilgour and Koslow, 2009), generate positive WOM (Mafael et al, 2021), and drive sales especially for smaller brands (Becker and Gijsenberg, 2022). These findings, however, focus on ad message content and do not offer insight on consumers' perceived information consistency as a response to advertising.…”
Section: Advertising Communications and Information Consistencymentioning
confidence: 85%
“…Information systems research has examined the role of information consistency on learning (Vandenbosch and Higgins, 1996) and knowledge adoption (Zhang and Watts, 2003) as a response to communications. Yet, current marketing communications research (Mafael et al, 2021;Becker and Gijsenberg, 2022) has not explored the role of perceived information consistency as a response to different advertising messages, in driving product adoption. Our research addresses this gap by examining consumer response to trailer advertising on YouTube, in an attempt to measure whether conversations on different trailers of the same movie are consistent and to test the effect of consistency on actual movie sales.…”
Section: Advertising Communications and Information Consistencymentioning
confidence: 99%
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