“…Patient characteristics such as age, gender, race, education, and communication style have been linked to the quality of the PPI ( Cramm & Nieboer, 2015 ; Hickman et al., 2016 ; Institute of Medicine (US) Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care et al., 2003; R. L. Johnson, Roter, et al., 2004 ; R. L. Johnson, Saha, et al., 2004 ; Street et al., 2005 ). In addition, the interplay of social position (e.g., professional authority), socioeconomic and racial-ethnic disparities, inequities in education and employment, and health literacy influence patients’ perceptions of the quality of interactions with their healthcare providers ( Cramm & Nieboer, 2015 ; Hickman et al., 2016 , 2017 ; Institute of Medicine (US) Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care et al., 2003 ; R. L. Johnson, Roter, et al., 2004 ; Wolf-Maier et al., 2003 ).…”