Construction of a Benchmark for the User Experience Questionnaire (UEQ)

Abstract

-Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product's user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.

Design and Evaluation of a Short Version of the User Experience Questionnaire (UEQ-S)

“…Helpful hints on using the UEQ are also available in [7], [8]. There is a benchmark available as well, which is described in [12].…”

A System to Generate SignWriting for Video Tracks Enhancing Accessibility of Deaf People

“…SER is the percentage of wrong signs in the translation output compared to a reference, which is provided by a human expert [14]. Besides, new recent instruments [26] [27] to evaluate usability and accessibility will be considered to assure an efficient evaluation of user experience in next experiments.…”

Heuristics Considering UX and Quality Criteria for Heuristics

“…were examined to see which dimensions of the UX are evaluated with heuristics. In doing so, each heuristic was examined for its connections to the established UX dimensions of the UEQ [18]. These UX dimensions are:…”

“…Furthermore, it was determined whether heuristics take a further dimension of the UX into consideration in a targeted way, which is not a part of the UX dimensions of the UEQ [18]. In this case, it was noted in an additional column in the table, under the header "Other (not related to UX dimensions").…”