2017
DOI: 10.5539/ibr.v10n7p67
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Construction of a Strategic Business Process Reengineering Model: Empirical Research on the After-sale Service Process of SH

Abstract: For the past decade, business process reengineering (BPR) has gradually evolved from a revolutionary principle, which provided enterprises with methods to eliminate problems, into a set of management approaches for enterprises to face unpredictable and uncontrollable circumstances. This study puts forward an integrated model, strategic business process reengineering model,, which focuses on analysis of the three stages of BPR, and explores how BPR develops into competitive advantage with strategic basic factor… Show more

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