As a generalization, many modern consumers now favor using one of the many available e-commerce websites to do their shopping. Customers can save time and energy by shopping online instead of going out to physical stores because they can do so whenever they like, from wherever they like. Eighty percent of the dataset is used for training, while twenty percent is used for validation. With these default settings for the training data, the random forest algorithm is applied to the classification with 40 n estimators and linear SVC. Accuracy, precision, recall, and the F-measure are just a few of the quantitative metrics we employ to assess the quality of the model. Random forest has a 98.6% success rate, while linear SVC only achieves a success rate of 98%. Training data for a random forest can take up to 5 min, but training data for a linear SVC only takes 1 min. Sentiment analysis performed with machine learning's random forest algorithm and linear SVC on Go-Food reviews in Indonesian found that positive sentiment was still higher than negative sentiment as of June 2022.