Consumer Adoption of Cloud Computing Services in Germany: Investigation of Moderating Effects by Applying an UTAUT Model

Moryson, Heiko; Moeser, Guido

doi:10.5539/ijms.v8n1p14

Cited by 17 publications

(12 citation statements)

References 36 publications

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“…Facilitating conditions were actually found to have a stronger effect on older respondents' behavioural intentions when compared to the youngest studied group. This association reflected findings of previous studies (Venkatesh et al, 2003;Moryson and Moeser, 2016;Nysveen and Pedersen, 2014) and emphasised the value of guaranteeing facilitating conditions, such as knowledge resources when developing and implementing technology services. This practice would be of particular interest among older users, whose usage of mobile banking or other technologies is seldom as intuitive as that of younger users.…”

Section: Discussion Implications Limitations and Future Worksupporting

confidence: 82%

“…This practice would be of particular interest among older users, whose usage of mobile banking or other technologies is seldom as intuitive as that of younger users. The clear disparity in the technological proficiency of young and old users explains the superior effect of trust on the behavioural intention of younger Lebanese respondents evidenced in our study as well as that of (Moryson and Moeser, 2016;Harfouche et al, 2016). While intentions were shown to be significantly dependent on trust by different researchers, young users show expectedly higher sensitivity to the security issues of technologies, particularly mobile banking.…”

Section: Discussion Implications Limitations and Future Worksupporting

confidence: 50%

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An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study

Merhi

Hone

Tarhini

et al. 2020

JEIM

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PurposeDespite the benefits of mobile banking services in an increasingly digitised world, adoption rates remain unsatisfactory. The present cross-national study examines age- and gender-dependent variations of consumer intentions and use of mobile banking services.Design/methodology/approachThe study analyses consumer mobile banking use by integrating factors such as with trust, security and privacy and it examines the effects of these factors among two demographic factors including age and gender. 897 Lebanese and British mobile banking users completed a survey. Data was analysed by partial least squares-structural equations modelling.FindingsConsumer behavioural intention was significantly moderated by age through its relationship with facilitating conditions and trust among Lebanese respondents, and performance expectancy, effort expectancy, hedonic motivation, price value and habit among their British counterparts. As for gender, a significant moderating effect was evidenced in the Lebanese, but not the British sample, on the level of performance expectancy, effort expectancy, facilitating conditions, price value and perceived security.Originality/valueThe findings provide evidence of the applicability of the new factors proposed in this research. The reflection of the influence of these demographic factors in a cross-national context provides insights into mobile banking adoption variation between different countries.

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Section: Discussion Implications Limitations and Future Worksupporting

confidence: 82%

Section: Discussion Implications Limitations and Future Worksupporting

confidence: 50%

An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study

Merhi

Hone

Tarhini

et al. 2020

JEIM

View full text Add to dashboard Cite

show abstract

“…Contrary to our hypothesis, EE has no significant effect on the intention to adopt HHRs. This finding is not in line with past studies (Abrahão et al, 2016;Alalwan et al, 2017;Hoque and Sorwar, 2017;Moryson and Moeser, 2016) and conventional findings of the UTAUT model as proposed by Venkatesh et al (2003). One possible explanation is that most of the respondents have high self-efficacy and they are knowledgeable.…”

Section: Discussioncontrasting

confidence: 84%

“…Rogers' diffusion of innovation theory (Rogers, 1962) further supported that complexity of an innovation is negatively correlated with the rate of technology adoption. There are incredible quantities of literature showing that EE has a significant positive effect on a user's behavioral intention to use or adopt a technology (Alalwan et al, 2017;Chao, 2019;Moryson and Moeser, 2016). It is rational to believe that EE plays an essential role in the HHRs adoption decision.…”

Section: Effort Expectancymentioning

confidence: 99%

Exploring home health-care robots adoption in Malaysia: extending the UTAUT model

Yeoh

Chin

2022

IJPHM

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Purpose This study aims to examine the possible factors affecting Malaysians’ intention to adopt new technology such as home health-care robots (HHRs) based on the extended unified theory of acceptance and use of technology (UTAUT) model. The variable price, awareness and alternative attractiveness were added since HHRs is a new technology in Malaysia. Design/methodology/approach This study collected the self-administered questionnaire from 316 respondents who are currently taking care of elderly or disabled people at home. The UTAUT variables, price and awareness were the predictors, and the intention to adopt HHRs was the independent variable, with alternative attractiveness as the moderator. The partial least squares structural equation modeling was used for analysis of the measurement model and the structural model of this study. Findings The results show that performance expectancy, social influence, facilitating conditions, price and awareness significantly and positively affect Malaysians’ intention to adopt HHRs. Alternative attractiveness moderates the relationship between price and intention to adopt HHRs. Research limitations/implications The findings provide insights to marketers, managers and policymakers in identifying the right strategies to promote HHRs and thus, solving the problem of scarcity in caretakers for elderly and disabled people. Originality/value This study adds value to the current literature by integrating price and awareness constructs with the UTAUT model. This study also examines the moderating effect of alternative attractiveness on the intention to adopt HHRs, which is still limited but significant for developing nations.

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“…Given the challenges that COVID-19 brings to home-based programs, the adoption of telecare is a promising alternative care delivery strategy to home visits and may become a new normal practice beyond the pandemic. 34 However, this new technology is not always welcomed by health care professionals and particularly older adults owing to their lesser proficiency in using technology, 35 , 36 which might hinder scaling up and sustaining widespread use of telecare in the long run. 37 One of the strengths of this program is that, before its commencement, both the older adults who were homebound and the health-social team had received technological training from the research team on how to download and use the WhatsApp function to send, receive, and watch video clips from the smartphone and to troubleshoot technical issues.…”

Section: Discussionmentioning

confidence: 99%

Effect of a Telecare Case Management Program for Older Adults Who Are Homebound During the COVID-19 Pandemic

Wong

Chow

et al. 2021

JAMA Netw Open

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IMPORTANCE Older adults who are homebound can be difficult to reach owing to their functional limitations and social distancing during the COVID-19 pandemic, leaving their health needs unrecognized at an earlier stage.OBJECTIVE To determine the effectiveness of a telecare case management program for older adults who are homebound during the COVID-19 pandemic. DESIGN, SETTING, AND PARTICIPANTSThis randomized clinical trial was conducted among 68 older adults in Hong Kong from May 21 to July 20, 2020, with a last follow-up date of October 20, 2020. Inclusion criteria were being 60 years or older, owning a smartphone, and going outside less than once a week in the previous 6 months. INTERVENTIONS Participants in the telecare group received weekly case management from a nurse supported by a social service team via telephone call and weekly video messages covering self-care topics delivered via smartphone for 3 months. Participants in the control group received monthly social telephone calls. MAIN OUTCOMES AND MEASURESThe primary outcome was the change in general self-efficacy from before the intervention to after the intervention at 3 months. Self-efficacy was measured by the Chinese version of the 10-item, 4-point General Self-efficacy Scale, with higher scores representing higher self-efficacy levels. Analysis was performed on an intention-to-treat basis. RESULTS A total of 68 participants who fulfilled the criteria were enrolled (34 in the control group and 34 in the intervention group; 56 [82.4%] were women; and mean [SD] age, 71.8 [6.1] years). At 3 months, there was no statistical difference in self-efficacy between the telecare group and the control group. Scores for self-efficacy improved in both groups (β = 1.68; 95% CI, −0.68 to 4.03; P = .16). No significant differences were found in basic and instrumental activities of daily living, depression, and use of health care services. However, the telecare group showed statistically significant interactions of group and time effects on medication adherence (β = −8.30; 95% CI, −13.14 to −3.47; P = .001) and quality of life (physical component score: β = 4.99; 95% CI, 0.29-9.69; P = .04). CONCLUSIONS AND RELEVANCEIn this randomized clinical trial, participants who received the telecare program were statistically no different from the control group with respect to changes in self-efficacy, although scores in both groups improved. After the intervention, the telecare group had better medication adherence and quality of life than the control group, although the small sample size may limit generalizability. A large-scale study is needed to confirm these results. (continued) Key Points Question Can a telecare case management program delivered by a nurse case manager supported by a health-social team improve self-efficacy, health-related measures, and health care service utilization outcomes among older adults who are homebound? Findings In this randomized clinical trial with 68 participants, there was no statistical difference in self-efficacy between the telecare group...

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Consumer Adoption of Cloud Computing Services in Germany: Investigation of Moderating Effects by Applying an UTAUT Model

Cited by 17 publications

References 36 publications

An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study

An empirical examination of the moderating role of age and gender in consumer mobile banking use: a cross-national, quantitative study

Exploring home health-care robots adoption in Malaysia: extending the UTAUT model

Effect of a Telecare Case Management Program for Older Adults Who Are Homebound During the COVID-19 Pandemic

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