Consumer identity theft prevention and identity fraud detection behaviours

Archer, Norm

doi:10.1108/13590791211190704

Cited by 12 publications

(13 citation statements)

References 16 publications

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“…The questionnaire design is based on our review of relevant literature regarding internal audit organisational status, internal audit competence, internal audit activities and fraud management (Appendix). Fraud management (fraud prevention, detection and response) which is the dependent variable was measured using the respondents’ mean rank of eight items included in the questionnaire as adopted with modifications from Mihret (2014); Albrecht et al (2012); Archer (2011); Hassink et al (2010); Bierstaker et al (2006); Cormier and Antunes (2006); Moyes and Anandarajan (2002); Albrecht and Romney (1986); Pincus (1989) and anchored on a six-point Likert scale.…”

Section: Methodsmentioning

confidence: 99%

Internal audit organisational status, competencies, activities and fraud management in the financial services sector

Kabuye

Nkundabanyanga

Opiso

et al. 2017

MAJ

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Purpose The purpose of this paper is to study the relationship between internal audit organisational status, competencies, activities and fraud management. As a corollary, this paper examines the contribution made by the internal audit organisational status, the internal audit competence and the internal audit activities on fraud management in financial services firms. Design/methodology/approach This study is cross-sectional and correlational, and it uses firm-level data that were collected by means of a questionnaire survey from a sample of 54 financial services firms in Kampala – Uganda. Findings Results suggest that the internal audit organisational status and the internal audit competence are significant predictors of fraud management. Contrary to previous thinking, internal audit activities do not significantly predict fraud management. Therefore, once internal auditors have appropriate status and are competent in an organisation, they are likely to perform activities that enhance fraud management. Research limitations/implications This study focuses on financial services firms in Uganda, and it is possible that these results are only applicable to the financial services sector. More research is therefore needed to further understand the contribution of the internal audit constructs on fraud management in other sectors such as the public sector. Practical implications The results are important for internal audit policy development, for example, in terms of prescribing the competences and reporting lines for the internal auditors to enhance fraud management in the financial services sector. Originality/value As far as the authors are aware, no research has hitherto been undertaken that investigates the individual contribution of internal audit organisation status, competence and its activities as internal audit constructs on fraud management.

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Section: Methodsmentioning

confidence: 99%

Internal audit organisational status, competencies, activities and fraud management in the financial services sector

Kabuye

Nkundabanyanga

Opiso

et al. 2017

MAJ

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“…Training is a significant practice to improve the employee performance in fraud prevention. (Dyer, 2013;Archer, 2012).…”

Section: Findings Referencesmentioning

confidence: 99%

“…They suggested prevention as a significant stage in managing identity fraud, but in the banking sector. Dyer (2013) and Archer (2012) studied the role of technology in effective prevention of frauds and found that training is a significant practice to improve employee performance in fraud and consumer identity theft prevention. Although they signified prevention as critical in fraud prevention, his research is limited to technological context.…”

Section: Research Synthesismentioning

confidence: 99%

Investigating identity fraud management practices in e-tail sector: a systematic review

Soomro

Ahmed

Shah

2019

JEIM

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Purpose: Identity fraud is a growing issue for online retail organisations. The literature on this issue is scattered, and none of the studies presents a holistic view of identity fraud management practices in online retail context. Therefore, this study aims at investigating the identity fraud management practices and presents a comprehensive set of practices for e-tail sector.Methodology: A systematic literature review approach was adopted, and the articles were selected through pre-set inclusion criteria. We synthesised existing literature to investigate identity fraud management in e-tail sector. Findings:The research finds that literature on practices for identity fraud management is scattered. Findings also reveal that firms assume identity fraud issues as a technological challenge, which is one of the major reasons for a gap in effective management of identity frauds. This research suggests e-tailers to deal this issue as a management challenge and counter strategies should be developed in technological, human and organisational aspects. Research limitations:This study is limited to the published sources of data. Studies, based on empirical data, will be helpful to support the argument of this study, additionally future studies are recommended to include a wide number of databases.Originality: This research makes unique contributions by synthesising existing literature at each stage of fraud management and encompasses social, organisational and technological aspects. It will also help academicians understanding a holistic view of available research and opens new lines for future research.Practical implications: This research will help e-tail organisations to understand the whole of identity fraud management and help them develop and implement a comprehensive set of practices at each stage, for effective management identity frauds.

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“…The technology boom of the past two decades has resulted in massive adoption of personal technology, which in turn has led to a massive aggregation of personal data on the Internet, leading to increased potential for identity theft (Lai, Li, & Hsieh, 2010;Yallapragada, Roe, & Toma, 2012). This adoption and daily use of technology for work, pleasure, and entertainment enables a broad spectrum of cyber crimes such as online scams, profile-cloning, and phishing-based attacks, which are all geared toward stealing people's identifying information and security credentials (Anderson, Durbin, & Salinger, 2008;Zhu, Caprenter, & Kulkarni, 2012). Once a miscreant gathers a sufficient amount of personal idenitifying information from various sources, they can conduct an identity theft attack (Lai et al, 2010;Yallapragada et al, 2012).…”

Section: Identity Theft: a Consequence Of Phishingmentioning

confidence: 99%

Individual Cyber Security: Empowering Employees to Resist Spear Phishing to Prevent Identity Theft and Ransomware Attacks

Thomas¹

2018

IJBM

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One of the most difficult challenges in information security today is phishing. Phishing is a difficult problem to address because there are many permutations, messages, and value propositions that can be sent to targets. Spear phishing is also associated with social engineering, which can be difficult for even trained or savvy employees to detect. This makes the user the critical point of entry for miscreants seeking to perpetrate cyber crimes such as identity theft and ransomware propagation, which cause billions of dollars in losses each year. Researchers are exploring many avenues to address this problem, including educating users and making them aware of the repercussions of becoming victims of phishing. The purpose of this study was to interview security professionals to gain better insight on preventing users and employees from succumbing to phishing attack. Seven subject-matter experts were interviewed, revealing nine themes describing traits that identify users as vulnerable to attack or strongly resistive to attack, as well as training suggestions to empower users to resist spear phishing attacks. Suggestions are made for practitioners in the field and future research.

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Consumer identity theft prevention and identity fraud detection behaviours

Cited by 12 publications

References 16 publications

Internal audit organisational status, competencies, activities and fraud management in the financial services sector

Internal audit organisational status, competencies, activities and fraud management in the financial services sector

Investigating identity fraud management practices in e-tail sector: a systematic review

Individual Cyber Security: Empowering Employees to Resist Spear Phishing to Prevent Identity Theft and Ransomware Attacks

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