Consumer logistics tradeoffs in EGS environment

Xia, Xiangyang; Huang, Yongbin; Zhu, Hong

doi:10.1109/iclsim.2010.5461229

Cited by 2 publications

(5 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…from the warehouse of the retailer or from local parcel depot using delivery vans to the consumers" home. Retailers or 3PL Companies are responsible for providing the delivery service of online purchases to the consumers [36]. Otherwise, consumers have to pick up their purchases from the nearest store or pickup and delivery point.…”

Section: Other Factors Of Co2 Emissions Delivery Methodsmentioning

confidence: 99%

“…However, online shopping is the most disseminated shopping mode amongst developed countries societies due to the technological advances in such countries and vice versa. The big difference between both shopping modes is the fulfilment process, which identified as of planning, organizing, and dispatching consumers' orders [36]. In addition, the delivery of online purchased goods will be on the responsibility of the seller which encourage people to shop online and then reducing the number of shopping trips to physical shopping stores.…”

Section: Effects Of Online and Conventional Shopping On The Environmentmentioning

confidence: 99%

“…In addition, online shopping is one of the most attractive facilities for internet users where consumers place an online orders and the retailer is responsible for fulfilling their orders [18]. Xia, Huang and Zhu (2010), identified the process of order fulfilling as the process of planning, organizing and dispatching consumers' orders and preparing them to be delivered to their doorstep or any other location.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Comparative Study of the Impacts of Conventional and Online Retailing on the Environment: A Last Mile Perspective

Nabot¹,

Omar²

2016

IJCA

View full text Add to dashboard Cite

Online shopping has an increasing impact on the environment in terms of the related "last mile" processes, which lies in the CO2 emissions. Thus, this study compares transport-related CO2 emissions of online and conventional shopping in terms of supply, home delivery and travel data from consumers to a physical store branches in the capital of Jordan "Amman". Real data were collected from consumers and analyzed to highlight the different factors that affect CO2 emissions, such store supply, consumer trip distance to physical store, firstattempt failed delivery, returns. The results show that online shopping play an important role in minimizing CO2 emissions including all the related processes to such shopping mode. However, conventional hopping can be more environmentally friendly shopping mode in case the store distance to travel is short. In addition, the use of public transport mode for traditional shopping and the shopping behavior of the consumers are considered as advantages for such shopping mode.

show abstract

Section: Other Factors Of Co2 Emissions Delivery Methodsmentioning

confidence: 99%

Section: Effects Of Online and Conventional Shopping On The Environmentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Comparative Study of the Impacts of Conventional and Online Retailing on the Environment: A Last Mile Perspective

Nabot¹,

Omar²

2016

IJCA

View full text Add to dashboard Cite

show abstract

“…The retailer now takes responsibility for fulfilling online customer orders (Yousept & Li, 2004). This responsibility includes a group of activities beginning in the grocery store and terminating in the home (or any other preferred delivery location), including activities such as planning, organizing and product dispatching (Yousept & Li, 2004;Xia et al, 2010). However, online grocery customers are expecting high logistical services, demanding convenience, high reliability and timely delivery service (Boyer et al, 2009).…”

Section: Online Grocery Shoppingmentioning

confidence: 99%

“…Therefore, retailers have to respond to these expectations with convenient logistical services. Retailers must have a balancing strategy that is cost-effective and that meets customers' expectations where the last mile challenge arises (Delaney-Klinger et al, 2003;Xia et al, 2010).…”

Section: Online Grocery Shoppingmentioning

confidence: 99%

An Adaptive Decision Support System for Last Mile Logistics in E-Commerce

Alnawayseh

Alnabhan

Al-Debei

et al. 2013

International Journal of Decision Support System Technology

View full text Add to dashboard Cite

Last mile logistics represent one of the most important challenging issues in online grocery shopping. Online customers are expecting high logistical services, demanding convenience, high reliable and on-time delivery services. As such, online retailers have to respond to these expectations by providing convenient logistical services while keeping this process cost efficient as much as possible. This research aims to design an e-commerce logistical decision support system for online grocery shopping in Jordan as a case study from the developing countries. Online grocery retailers are supposed to use this model in order to select the most suitable delivery operating system in the future. To implement and evaluate this model, one of the available routing and scheduling online solutions (i.e. “My Route Online”) is used to identify, analyse, and compare the cost efficiencies of the available alternative delivery solutions. The system is tested using real data over three different delivery alternatives (i.e. home delivery, delivery point and pickup point) in order to evaluate and compare their cost efficiencies. The findings from the experiments show that there are significant differences amongst the three delivery alternatives on the basis of three KPIs: cost, distance and time. The findings also indicate that the time indicator has more powerful change effect on cost than distance for all delivery alternatives. According to the level of investments online grocery retailers are willing to offer, customer preferences, and the experimental results, it is concluded that pickup point solution is the best logistical strategy for online grocery retailers to start with.

show abstract

Consumer logistics tradeoffs in EGS environment

Cited by 2 publications

References 4 publications

Comparative Study of the Impacts of Conventional and Online Retailing on the Environment: A Last Mile Perspective

Comparative Study of the Impacts of Conventional and Online Retailing on the Environment: A Last Mile Perspective

An Adaptive Decision Support System for Last Mile Logistics in E-Commerce

Contact Info

Product

Resources

About