2006
DOI: 10.1016/j.jretai.2005.11.003
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Consumer normalcy: Understanding the value of shopping through narratives of consumers with visual impairments

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Cited by 182 publications
(233 citation statements)
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“…(3) The physical environment in two regions has the significantly positive effect on tourists' experiential value, and this result is the same with the concept proposed by Wu & Huang (2015), Baker et al (2006), showing that if the physical environment (such as the atmosphere, arrangement, facilities, etc in the site of activity) for activities held can make tourists feel joyful, it can create better perceived value.…”
Section: Conclusion and Suggestionssupporting
confidence: 69%
See 1 more Smart Citation
“…(3) The physical environment in two regions has the significantly positive effect on tourists' experiential value, and this result is the same with the concept proposed by Wu & Huang (2015), Baker et al (2006), showing that if the physical environment (such as the atmosphere, arrangement, facilities, etc in the site of activity) for activities held can make tourists feel joyful, it can create better perceived value.…”
Section: Conclusion and Suggestionssupporting
confidence: 69%
“…The elements of music, light, smell, touch, color, arrangement, etc in the physical environment will enhance or inhibit consumers' behavior (Wu & Huang, 2015). Consumers will have a positive effect on experiential value through the positive interaction with the surroundings (Baker, 2006). Therefore, a good physical environment will positively influence tourists' feelings as well as the experiential value.…”
Section: Relationship Between Physical Environment and Experiential Vmentioning
confidence: 99%
“…Similar to Blackman's (1997) work on young homeless people, the informants in this study do not reject societal values. Indeed, by attempting to contest and resist the stigmatizing regime, low-income consumers seek consumer normalcy (Baker, 2006) through their marketplace transactions.…”
Section: Resultsmentioning
confidence: 99%
“…Bigne et al (2001) and Wu & Huang et al (2015) demonstrated that when tourists' preference for the surroundings of certain regions is more significant, their evaluation on the quality of the places will be higher. Baker (2006) stated that consumers' positive interaction with surroundings positively influences experiential value -that is to say, when tourists identify with surroundings of the region, their perceived value of the place is higher. Thus, surroundings and situational design factors are the key successful conditions of the service industry (Baker, Parasuraman, Grewal, & Voss, 2002).…”
Section: Relationship Between Surroundings and Perceived Valuementioning
confidence: 99%