Consumer payment choices, costs, and risks: Evidence from Zimbabwe

Simatele, Munacinga; Mbedzi, Edson

doi:10.1080/23322039.2021.1875564

Cited by 14 publications

(16 citation statements)

References 34 publications

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“…This exposed them to the risk of being snatched while having a lot of notes in their purse or wallet. Those consumers that normally hold more cash are older people (Simatele & Mbedzi, 2021). This is possibly due to older people being more comfortable transacting with cash like previously.…”

Section: Introductionmentioning

confidence: 94%

“…However, not all businesses are ready to adopt card-based terminals. This is due to the businesses are unwilling to absorb the fees charged on the credit card (Simatele & Mbedzi, 2021). Cornea (2021) highlights that credit card users most likely do not spend for impulsive consumption because of the nature of the card which is short-term financing.…”

Section: Introductionmentioning

confidence: 99%

“…This is due to the e-wallet is more convenient and provides a seamless transaction. According to Simatele and Mbedzi (2021), user preference depends on the retailer's supply of payment instruments. In other words, it is a two-sided market.…”

Section: Introductionmentioning

confidence: 99%

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A Blessing in Disguise: Covid-19 Pandemic and the Emergence of E-Payment

Ahmad

Amran

Ali

et al. 2023

IMBR

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E-payment offers efficiency in terms of speed, security, convenience, and cost, especially during this pandemic. The study involves monthly data that spans from January 2016 to June 2021. This study aims to investigate selected payment channels and instruments' influence on retail e-payment transactions. The study is also interested to examine the interaction effects of Covid-19 on the relationship between credit card usage and retail e-payment transaction. The study employs Newey-West standard error regression in achieving the objectives. It is proven that traditional e-payment channels such as ATMs do not support the emergence of e-payment development in the country. The findings reveal Covid-19 significantly influences the emergence of e-payment in various ways. Unsurprisingly, internet banking usage showed great potential during the pandemic with a substantial increment since 2020. Oppositely, a credit card gives an adverse impact on the e-payment transaction and the impact is more apparent during the pandemic. In response to the new norm post-pandemic, the study suggests emphasis should be given to crucial e-payment infrastructures, particularly internet banking and debit card to foster the harmonization of the e-payment eco-system in Malaysia. Covid-19, despite its disastrous effect on society, blesses and supports the Financial Sector Blueprint 2022–2026.

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Section: Introductionmentioning

confidence: 94%

Section: Introductionmentioning

confidence: 99%

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A Blessing in Disguise: Covid-19 Pandemic and the Emergence of E-Payment

Ahmad

Amran

Ali

et al. 2023

IMBR

View full text Add to dashboard Cite

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“…Ultimately, increased retailer or merchant acceptance encourages the adoption of alternative payment methods and could result in the replacement of cash (Simatele & Mbedzi, 2021). Expanding the number of e-wallet users essentially generates economies of scale, which lowers the average cost of delivering the payment platform and increases the attractiveness of the payment instrument to both consumers and enterprises.…”

Section: Literature Review Theoretical Foundationmentioning

confidence: 99%

Go Cashless: A Proposed Conceptual Framework for e-Wallet Acceptance

Kamis¹,

Ismail²,

Rahman³

2022

IJARBSS

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Developments in digital finance help vulnerable communities access financial services, particularly in developing countries. Financial technology offers advancements to the financial industry and consumers that make their transactions less complex and more convenient. E-wallet is a great platform that will positively impact the economy and social fabric of the nation in pursuit of the government's aspirations of transforming into a cashless society, contactless payment, and digital economy. It was proven that Malaysia's emergence of financial technology has contributed to increasing improvement in Malaysia's technology productivity. In the context of the study, the level of consumer acceptance of e-wallets especially among the lower-income group in Malaysia is still low in contrast with the potential benefit of technology. If this issue persists, the country's aspiration to become a cashless nation by 2050 and to be a regional leader in the digital economy by 2025 is hard to be achieved. Since the literature examining the determinants of e-wallet acceptance among Malaysians is relatively scarce, therefore, this study aims to fill the gap without omitting the community. Thus, this study seeks to subsidize the pertinent past literature and establish a conceptual framework that determines e-wallet acceptance and further amplifies the methodology that will be used in this study. This framework is based on Technology Acceptance Model as underpinning theory and the past studies using systematic literature review with the timeline between 2017 and 2021. Findings of these activities reveal that various variables have been compiled as a component in the proposed framework which are perceived usefulness, perceived ease of use, security, trust, attitude as a mediator, and ewallet acceptance. This framework can serve as a theoretical basis for future research and practice.

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“…Further, the use of remittances has been an essential route that connects the poor to the mainstream economy through business start-ups, as well as income for sustenance (Perez-Saiz et al 2019). Digital finance has also proved to be much safer and quicker than alternative methods Simatele & Mbedzi n.d.). Furthermore, digital remittances increase access to the banking system and improve transparency and security (Klapper & Singer 2014).…”

Section: Hypothesis Developmentmentioning

confidence: 99%

Financial inclusion and the poor

Simatele¹

2021

Financial Inclusion: Basic Theories and Empirical Evidence From African Countries

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Peer Review DeclarationThe publisher (AOSIS) endorses the South African 'National Scholarly Book Publishers Forum Best Practice for Peer Review of Scholarly Books'. The manuscript was subjected to rigorous two-step peer review prior to publication, with the identities of the reviewers not revealed to the author(s). The reviewers were independent of the publisher and/ or authors in question. The reviewers commented positively on the scholarly merits of the manuscript and recommended that the manuscript be published. Where the reviewers recommended revision and/or improvements to the manuscript, the authors responded adequately to such recommendations. v Research JustificationFinancial inclusion has been noted as a key driver of poverty alleviation and growth. Yet most of the scholarly work that exists lacks a comprehensive discussion on how the poor interact with financial services and the channels through which such services can affect their livelihoods. This book addresses this gap in scholarship. This is important in creating a substantive understanding of how useful financial inclusion is as a concept and practice. The number of articles written on the determinants and effects of financial inclusion at a broad cross-country level is growing. Yet almost all of this literature assumes the impacts of financial inclusion without paying attention to how these effects are transmitted. An understanding of the transmission mechanisms is fundamental to effective application. Moreover, a rapidly developing discourse in financial inclusion literature is digital finance. Much has been written and is being written about the benefits of digital finance with hardly any discussion of the channels through which such benefits are transmitted. This book discusses the various transmission mechanisms through which not only traditional finance can affect the poor but also how digital finance is transmitted to poverty. Most significantly, the chapter on digital finance provides cross-country evidence for African countries.Moreover, the often-macro perspective in the financial inclusion literature implies that country-specific nuances that can provide critical learning points are often overlooked. This book provides six original empirical case studies of financial inclusion in six African countries. The case studies cover a broad area of topics most important to African countries and highlight the unique African setting. The role of cooperative financial institutions and social entrepreneurship presented in this volume, for example, is hardly researched in Africa and yet is an important vehicle to circumvent the restrictive and exclusive bank-based financial markets unique to Africa. The chapters employ various methodologies depending on the topic being addressed in the chapter. Most of these use quantitative methods. Five chapters are empirical in nature and use inferential statistics, whilst the other two use mixed methods with qualitative data as well as descriptive statistics. This scholarly book offers researchers who focus on f...

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Consumer payment choices, costs, and risks: Evidence from Zimbabwe

Cited by 14 publications

References 34 publications

A Blessing in Disguise: Covid-19 Pandemic and the Emergence of E-Payment

A Blessing in Disguise: Covid-19 Pandemic and the Emergence of E-Payment

Go Cashless: A Proposed Conceptual Framework for e-Wallet Acceptance

Financial inclusion and the poor

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