Consumer Self‐Confidence in Searching for Information

Loibl, Cäzilia; Cho, Soo Hyun; Diekmann, Florian; Batte, Marvin T.

doi:10.1111/j.1745-6606.2008.01126.x

Cited by 68 publications

(82 citation statements)

References 95 publications

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“…Information search allows consumers to develop knowledge about brands and products so that they can evaluate them and make choices (Bei & Widdows, 1999;Brucks, 1985;Gaschler & Frensch, 2007;Loibl, Soo Hyun, Diekmann & Batte, 2009;Simonson, Huber & Payne, 1988). We examined whether the thoroughness, duration, and likelihood of search differ between compulsive and non-compulsive shoppers.…”

Section: Experimental Design and Proceduresmentioning

confidence: 99%

Effects of shopping addiction on consumer decision-making: Web-based studies in real time

Lo¹,

Harvey²

2012

Journal of Behavioral Addictions

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Background and aims: Most research into compulsive buying has focused on its causes: questionnaires have been used to study its association with various factors assumed to be important in its etiology. Few studies have dealt with the effects of being a compulsive buyer on shopping decisions. Also, processes underlying compulsive buying are dynamic but questionnaires give access only to a retrospective view of them from the standpoint of the participant. The aim of the current study was to investigate the decision processes underlying compulsive buying. Methods: Two simulated shopping experiments, each with over 100 participants, were used to compare the decision processes of compulsive shoppers with those of non-compulsive shoppers. This approach allowed us to measure many features of consumer decision-making that are relevant to compulsive shopping. Results: Compulsive shoppers differed from general shoppers in six ways: choice characteristics, searching behavior, overspending, budget-consciousness, effects of credit card availability, and emotional responses to overspending. Conclusions: Results are consistent with the view that compulsive buying, like other behavioral addictions, develops because the cognitive system under-predicts the extent of post-addiction craving produced by emotional and visceral processes.

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Section: Experimental Design and Proceduresmentioning

confidence: 99%

Effects of shopping addiction on consumer decision-making: Web-based studies in real time

Lo¹,

Harvey²

2012

Journal of Behavioral Addictions

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“…La educación para el consumo no debería dejar de suministrar información, sino complementarla con el desarrollo de habilidades dirigidas a interactuar con el mercado de una forma eficiente. Como afirman Loibl et al (2009), el acceso a buena información sobre cómo invertir el dinero para la jubilación (¿qué casa comprar o la forma de financiarla?) puede ser poco útil si los consumidores carecen de la confianza y las habilidades personales necesarias para establecer una relación equitativa con el mercado.…”

Section: Discussionunclassified

“…Fast et al (1989) atribuyen la dificultad de tomar decisiones adecuadas de consumo al incremento significativo en la complejidad y número de bienes que ofrece el mercado, así como a las constantes innovaciones en los productos y las nuevas opciones sobre cómo y dónde pueden adquirirse. Esta idea va en concordancia con los resultados de varias investigaciones (Reifner & Herwig, 2003) que muestran que como consecuencia de una cantidad de información excesiva, su selección y procesamiento se convierten en tareas complejas y consumidoras de tiempo para la mayoría de las personas (Loibl, Cho, Diekmann, & Batte, 2009). Se ha sugerido que la cantidad de información que el consumidor promedio es capaz de procesar es limitada (Reifner & Herwig, 2003), condición que ha sido abordada en profundidad por diversos autores (Bettman, Luce, & Payne, 1998;Loibl et al, 2009), quienes concuerdan en que solo una pequeña parte de la información que rodea al producto es examinada cuidadosamente y usada en concordancia.…”

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Diseño y análisis psicométrico de un instrumento que evalúa competencias básicas en Economía y Finanzas: una contribución a la educación para el consumo

Prieto

2014

Univ Psychol

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r e s u M e n En Colombia, se evidencia la falta de instrumentos válidos y confiables para realizar diagnósticos y mediciones que contribuyan a la definición de los contenidos de programas en educación económica y financiera y su efectividad en los objetivos que persiguen. El propósito del presente estudio fue diseñar y realizar el análisis psicométrico de un instrumento para evaluar competencias básicas en educación financiera y económica en estudiantes universitarios mayores de 15 años; se contó con la participación de 410 estudiantes. El instrumento se elaboró en concordancia con el plan de prueba, y la validación de contenido se realizó con ocho expertos. El estudio fue de tipo instrumental. Los datos se analizaron en el marco de la Teoría de Respuesta al Ítem (TRI). La consistencia interna establecida mediante el alfa de Cronbach arrojó un valor de 0.98. Los valores Infit y Outfit encontrados indicaron buen ajuste al modelo de Rasch. Los resultados permiten concluir que la prueba cumple con los requerimientos psicométricos exigidos para este tipo de instrumentos, constituyéndose en una herramienta útil para la medición de competencias básicas en economía y finanzas.Palabras clave educación para el consumo; educación económica; educación financiera; consumo responsable; competencias; TRI a B s t r a c t In Colombia the lack of valid and reliable instruments that allow diagnostics and measurements that contribute to the definition of the content of programs in economic and financial education and their effectiveness in their objectives is evident. The purpose of this study was to design and conduct a psychometric analysis of an instrument to assess basic skills in financial and economic education in 410 university students older than 15. The instrument was developed according to the test plan and content validation was performed with 8 experts. The study was instrumental. Data were analyzed from the context of item response theory (IRT). Internal consistency was established by a Cronbach's alpha value of 0.98. The values found for Outfit and Infit indicated good fit to the Rasch model. The results show that the test meets the psychometric requirements required for this type of instrument, becoming a useful tool for measuring basic skills in economics and finance.

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“…The key objective of the study is indicate thata consumer's persuasion knowledge (PK), which is currently presented as one of the dimensions of CSC (Loibl et al, 2009;Bearden et al, 2001;Gerbinget al, 1994) can be used to predict a consumer's self-confidence (CSC) during the pre-purchase phase of consumer decision-making. More specifically, to confirm the relative influence of established dimensions of self-confidence, namely consumers' ability to search and acquire relevant information (IA); their ability to formulate an evoked set of products (i.e.…”

Section: Research Objectivementioning

confidence: 99%

“…In essence then, CSC reflects an individual's self-belief that he/she can handle specific marketplace decisions and transactions notwithstanding the associated emotions such as stress and frustration or enjoyment, satisfaction and excitement (Phau &Sari, 2004;. Inescapably, CSC is closely related an individual's product related consumer socialisation, specifically the product knowledge a person has acquired through prior exposure and experience, which influences an individual's information search, trust in particular products, brands and retailers as well as post purchase behaviour (Bearden et al, 2001;Clark et al, 2008;Loibl et al, 2009;Tam, 2004).…”

Section: Introductionmentioning

confidence: 99%

Determining Key Factors in Consumer Evaluation of an Airport

Hong¹,

Berger²

2016

JMM

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The investigation referred to consumers' purchase of a fairly complex household product focusing on consumers' persuasion knowledge as a possible indication of consumers' self-confidence, a personal characteristic that has largely been neglected in consumer behaviour literature to date. The sample comprised 461 experienced consumers who were recruited across a major urban area in a Third-world context. An adapted version of the 2009 Consumer Self Confidence (CSC) scale of Loibl and co-workers was used to confirm the underlying constructs associated with CSC aiming to specifically endorse consumers' persuasion knowledge as antecedent of CSC. Because a four-point scale was used, the researchers had to use anunweighted least squares procedure (ULS) to estimate the parameters during structural equation modelling, aiming to acquire acceptable goodness of fit indices (>0.9). Scale items were validated and confirmatory factor analysis was used to check the dimensions of the scale as well as the proposed path diagram prior to more comprehensive statistical analyses. SEM involved two parts, firstly a measurement model was compiled to confirm the items and to examine the relationships between the latent variables, followed by the design of the structural model that indicates the influence between the latent variable. Findings confirmed persuasion knowledge (PK) as an antecedent of CSC. Evidence of the positive influence of age and education level on consumers' PK sanctions the positive influence of consumer socialization. Findings have multiple implications in terms of the ways in which industry and retail convey complex information to consumers, and how vulnerable consumers can be empowered in a market place.

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Consumer Self‐Confidence in Searching for Information

Cited by 68 publications

References 95 publications

Effects of shopping addiction on consumer decision-making: Web-based studies in real time

Effects of shopping addiction on consumer decision-making: Web-based studies in real time

Diseño y análisis psicométrico de un instrumento que evalúa competencias básicas en Economía y Finanzas: una contribución a la educación para el consumo

Determining Key Factors in Consumer Evaluation of an Airport

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