Consumers’ acceptance of domestic Internet-of-Things: The role of trust and privacy concerns

Jaspers, Esther; Pearson, Erika

doi:10.1016/j.jbusres.2021.12.043

Cited by 40 publications

(26 citation statements)

References 48 publications

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“…Users' willingness to utilise an online shopping service increases when it is easy to use, according to Liu and Tao (2022) . Jaspers and Pearson (2022) pointed out that perceived ease of use was a significant influence on social media users' trust.…”

Section: Discussionmentioning

confidence: 99%

The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

Alzaidi

Agag

2022

Journal of Retailing and Consumer Services

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Section: Discussionmentioning

confidence: 99%

The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

Alzaidi

Agag

2022

Journal of Retailing and Consumer Services

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“…On the other hand, the process of collecting data-driven insights and developing services can be a major privacy concern (Leroux & Pupion, 2022;Roe et al, 2022). Such concerns and related lack of trust are the main barriers for domestic Internet-of-Things services adoption, in particular for late adopters of such services (Alraja, 2022;Jaspers & Pearson, 2022), whereas utilitarian benefits (Attié & Meyer-Waarden, 2022) and perceived enjoyment (Baudier et al, 2022) are the main drivers of adoption. Past research has also identified a spill-over effect of the perceived overall value of using the Internet on behavioral intentions of using Internet-of-Things based applications (Lu et al, 2021).…”

Section: The Multifaceted Impact Of Internetof-things In Driving Digi...mentioning

confidence: 99%

Digital transformation: A multidisciplinary perspective and future research agenda

Paul,

Ueno,

Dennis

et al. 2024

Int J Consumer Studies

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Digital transformation has had an unprecedented influence on all sectors of business over the last decade. We are now entering an era characterized by the extensive digital transformation of businesses, society, and consumers. Therefore, digital transformation has become a pivotal focus for organizations across various sectors in recent years. Despite differing scholarly perspectives on the concept and elements of digital transformation, a consensus exists that it significantly impacts consumer decisions and necessitates organizational adaptation. Recent challenges such as the COVID‐19 pandemic have further accelerated the need for digital transformation and its effects on consumers. This necessitates an editorial perspective on this most important topic to establish future research agenda encompassing the various dimensions of digital transformation. The purpose of this editorial perspective is to review research on digital transformation from a multidisciplinary viewpoint and provide insights into several key domains—Internet‐of‐Things, social media, mobile apps, artificial intelligence, augmented and virtual reality, the metaverse, and corporate digital responsibility—that are poised to fuel the pace of digital transformation. Each domain is analyzed through a lens of introduction, role, importance, multifaceted impact, and conclusions. Future research directions are suggested.

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“…To compare and contrast the two samples and to glean deeper insights into how influencer endorsement services affect funding intention on crowdfunding platforms, we used SEM (Bordian et al , 2022; Jaspers and Pearson, 2022). The moderating role of crowdfunding familiarity was measured to assess differences between donation- and reward-based crowdfunding.…”

Section: Background and Hypothesesmentioning

confidence: 99%

The effects of influencer endorsement services on crowdfunding campaigns

Bargoni

Giachino²,

Battisti³

et al. 2022

JSM

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Purpose The purpose of this study is to investigate how influencer endorsement services stimulate funding intention in the context of crowdfunding (donation- and reward-based) and the moderating role played by platform trufvst and funder expertise. Design/methodology/approach To explore the effects of influencer endorsement services (i.e. perceived congruence, social influence and motivation) on funding intention in different crowdfunding campaigns, the authors developed a conceptual model tested using structural equation modelling. The authors also investigated two potential moderators underlying this relationship: platform trust and funder expertise. Findings The results of the study indicate that there was a positive effect of influencer endorsement services through the dimension congruence and the funding intention, both for reward- and donation-based crowdfunding. Moreover, they suggest that while perceived congruence has a positive effect on funding intention, when the two contexts are compared, only the moderating roles of platform trust over motivation and the funder expertise over motivation are significant and relevant. Practical implications The study has implications for both funders and those who seek to raise money for crowdfunding campaigns. The results offer new insights for developing effective crowdfunding campaigns, e.g. leveraging communication strategies based on the context of the crowdfunding (reward- vs donation-based) and the use of influencers as endorsers. Originality/value The present study is, to the best of the authors’ knowledge, the first to examine the impact of influencer endorsement services on crowdfunding campaigns, shedding new light on the interdisciplinary connections between service marketing and entrepreneurial finance in terms of fundraising activities. The study opens new and previously under-investigated interdisciplinary research streams. It deepens our understanding of a particular issue relating to the marketing and crowdfunding domain by measuring the impact of the influencer’s endorsement on people’s intention to participate in two different campaigns.

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Consumers’ acceptance of domestic Internet-of-Things: The role of trust and privacy concerns

Cited by 40 publications

References 48 publications

The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

Digital transformation: A multidisciplinary perspective and future research agenda

The effects of influencer endorsement services on crowdfunding campaigns

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